Kelsi Honaker
@kelsihonaker
Dedicated professional with strong multitasking and customer service skills.
United StatesWhat I'm looking for
I am a quick learner with a strong focus on quality and efficiency. My experience spans various roles, from National Account Executive to Operational Assistant Manager, where I honed my multitasking abilities and developed exceptional customer service skills. I thrive in dynamic environments and can adapt to any situation, ensuring that I meet the needs of both my team and clients.
Throughout my career, I have demonstrated my ability to manage operations effectively, create schedules, and handle customer relations with ease. My background in account management and logistics has equipped me with the skills necessary to drive process improvements and enhance overall service delivery. I am passionate about leading teams and contributing to a positive work environment.
Experience
Work history, roles, and key accomplishments
National Account Executive
Allegiant Payments
Jul 2025 - Present (1 month)
Currently serving as a National Account Executive, focusing on managing key client accounts and driving sales growth. Responsible for developing and maintaining strong relationships with national clients.
Participant Service Representative Specialist
Federal Retirement Thrift Investment Board- Aspira/Accenture
Jun 2021 - Present (4 years 2 months)
Provided specialized participant services, addressing inquiries and resolving issues for federal retirement plan participants. Utilized strong communication and problem-solving skills to ensure high levels of customer satisfaction.
Operational Assistant Manager
Southwest Virginia Moving and Storage
Mar 2020 - Present (5 years 5 months)
Managed daily operational tasks, including scheduling, paperwork preparation, and customer relations. Oversaw special projects to ensure smooth business operations and client satisfaction.
Customer Service Representative
Sykes Enterprises, Incorporated
Jan 2017 - Present (8 years 7 months)
Handled incoming calls, resolved customer complaints, and navigated advanced technological systems. Focused on providing excellent customer service and technical support.
Cashier/Floor Manager
Thrift Store
Jan 2013 - Present (12 years 7 months)
Managed daily sales, handled tax receipts, and oversaw merchandise restocking. Ensured efficient store operations and accurate financial record-keeping.
Education
Degrees, certifications, and relevant coursework
RURadford University
Bachelor's degree, Biology
2018 - 2021
Pursued a Bachelor's degree in Biology, gaining foundational knowledge in biological sciences. Focused on coursework relevant to the field of study.
Grundy High School
High school diploma or GED, General Studies
2012 - 2016
Completed high school education, earning a diploma or GED. Developed foundational academic skills and prepared for further education or career.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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