Devian Ward - Youth Diversion Specialist - City of Las Cruces | Himalayas
DW
Open to opportunities

Devian Ward

@devianward

Dedicated youth diversion specialist with strong customer service skills.

United States
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated professional with a strong background in customer service and youth diversion. Currently, I serve as a Youth Diversion Specialist for the City of Las Cruces, where I maintain court records, assess juveniles, and ensure compliance with court orders. My role requires a deep understanding of legal codes and the ability to work independently while adhering to established guidelines.

Throughout my career, I have developed exceptional communication and multitasking skills, allowing me to build effective relationships with clients and colleagues. My experience as a CSR Representative at Maximus honed my ability to empathize and resolve conflicts, ensuring that beneficiaries receive the support they need. I am passionate about contributing positively to my workplace and am eager to learn and grow in my career.

Experience

Work history, roles, and key accomplishments

CC
Current

Youth Diversion Specialist

City of Las Cruces

Jan 2025 - Present (6 months)

Maintains all court records, screens and assesses juveniles, and monitors compliance with court orders. Prepares statistical information for reporting and assists customers.

AD

KSR Representative

ADP

Nov 2023 - Jan 2025 (1 year 2 months)

Responsible for developing and maintaining effective client relationships, providing assistance with day-to-day retirement plan administration and issues. Acts as a conduit for questions regarding retirement plan investments.

SC

Crane Operator

Southwest Steel Coil

Jul 2020 - Jan 2021 (6 months)

Operated a crane to place various materials such as aluminum and metal onto trailers. Ensured safe and efficient material handling.

DC

Cement Finisher

Dan Williams Co

Feb 2019 - Aug 2019 (6 months)

Worked with concrete, performing tasks such as placing, finishing, protecting, and repairing concrete in construction projects. Ensured quality and adherence to project specifications.

Education

Degrees, certifications, and relevant coursework

New Mexico State University logoNU

New Mexico State University

Associate of Arts, General Studies

Grade: 3.5 GPA

Activities and societies: Volunteered at Casa Del Sol-Senior Care Center and Big Brother’s Big Sisters.

Maintained a 3.5 GPA throughout college and was consistently on the honors list since freshman year. Graduated with an Associate's degree from New Mexico State University.

Tech stack

Software and tools used professionally

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