Devian Ward

Maintains all court records, screens and assesses juveniles, and monitors compliance with court orders. Prepares statistical information for reporting and assists customers.

Assessed medical care needs, provided companionship, assisted with housekeeping, and monitored medications. Managed client and employee calls and conducted trainings.

Responsible for developing and maintaining effective client relationships, providing assistance with day-to-day retirement plan administration and issues. Acts as a conduit for questions regarding retirement plan investments.

Provided telephone customer service to clients, demonstrating patience, active listening, and conflict resolution skills. Focused on understanding and meeting beneficiaries' expectations.

Managed receiving trucks, broke down loads, and organized items in the back. Promoted to Team Lead, assisting management with supervision, assigning duties, and training associates.

Operated a crane to place various materials such as aluminum and metal onto trailers. Ensured safe and efficient material handling.

Responsible for restocking items, facing aisles, unloading trucks, and breaking down pallets. Promoted to Manager, maintaining inventory control, product quality, and turnover for maximum sales.

Primarily worked as a stocker, also assisting in other departments like produce, meat, and hot deli. Promoted to Closing Manager, responsible for creating schedules and managing operational loads.

Worked with concrete, performing tasks such as placing, finishing, protecting, and repairing concrete in construction projects. Ensured quality and adherence to project specifications.

Grade: 3.5 GPA

Activities and societies: Volunteered at Casa Del Sol-Senior Care Center and Big Brother’s Big Sisters.

Maintained a 3.5 GPA throughout college and was consistently on the honors list since freshman year. Graduated with an Associate's degree from New Mexico State University.