Open to opportunities

Destiny Carson

@destinycarson

I deliver customer service, front-office coordination, and behavioral support through organized, compassionate communication.

Zimbabwe

Message

I'm currently providing ABA therapy at Hopebridge, implementing behavior intervention plans, collecting data, collaborating with BCBAs and caregivers, and maintaining accurate documentation for clients with autism spectrum disorder.

At Alliance Orthodontics, I managed appointments, phones, dental charting, treatment plans, insurance forms, billing, coding, filing, and patient greetings while making a positive first impression.

I've also led shifts at Wingstop, training team members, coordinating breaks and inventory, resolving customer issues, and maintaining food safety, cleanliness, and sanitation standards.

Experience

Work history, roles, and key accomplishments

Current

Registered Behavior Technician

Current

Hopebridge

Mar 2025 - Present (1 year 5 months)

Provided ABA therapy to clients with autism spectrum disorder, implementing behavior intervention plans and collecting data. Collaborated with BCBAs and caregivers while maintaining accurate documentation.

ABA Therapy Behavior Plans Data Collection Collaboration Documentation

Front Office Coordinator

Alliance Orthodontics

Jun 2024 - Feb 2025 (8 months)

Managed appointments, answered phones, and handled administrative duties including dental charting, treatment plans, document filing, scanning, insurance forms, billing, and coding. Provided excellent customer service and made positive first impressions.

Appointment Scheduling Insurance Billing Customer Service Microsoft Office

Shift Lead

Wingstop

Apr 2022 - Jun 2024 (2 years 2 months)

Delegated daily shift operations, assisted with staffing and training team members, and provided exceptional customer service. Ensured food preparation met standards, maintained cleanliness, coordinated breaks, managed inventory, and motivated the crew.

Team Leadership Customer Service Inventory Management Food Safety Problem Solving

Education

Degrees, certifications, and relevant coursework

West Georgia Technical College

Associate of Science, Biology

2025 -

Pursuing an Associate of Science in Biology with a high GPA.

New Manchester High School

High School Diploma, General Studies

2020 - 2024

Activities and societies: National Honor Society, PLC (Early High School Graduate)

Received a High School Diploma while completing two pathways and earning certificates in French and Early Childhood Education. Awarded for National Honor Society and PLC (Early High School Graduate).