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@destinybaker
Experienced manager with a strong background in clerical work.
I am a dedicated professional with a proven track record in management and clerical work. My experience as a team lead at Manhattan Life Insurance and Annuity Company has equipped me with the skills to manage data entry processors effectively, ensuring accuracy and efficiency in all tasks. I take pride in my ability to conduct regular training sessions that enhance team members' skills and knowledge, fostering a collaborative environment that drives success.
Throughout my career, I have demonstrated exceptional customer service skills and a strong ability to communicate effectively, both verbally and in writing. My organizational skills allow me to multitask efficiently, while my meticulous attention to detail ensures that I can assess complex situations and devise effective solutions. I am passionate about leveraging my leadership abilities to achieve company goals and drive team success.
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Work history, roles, and key accomplishments
Manhattan Life Insurance and Annuity Company of America
Aug 2018 - Present (7 years 3 months)
Managed a team of data entry processors, ensuring accuracy and efficiency in all tasks. Assisted with testing and implementing new process improvements of the Auto-Releasing System and processes. Conducted regular training sessions to enhance team members' skills and knowledge.
Great Clips
Sep 2016 - Jun 2018 (1 year 9 months)
Managed salon operations, including inventory management, client interactions, and hair styling services.
Cuts LTD Beauty Salon
May 2016 - Sep 2016 (4 months)
Oversaw salon activities, including inventory management, client interactions, and hair styling services.
Salon Sophisti-Cuts
Jan 2016 - May 2016 (4 months)
Managed office operations, including appointment scheduling, phone handling, and ensuring smooth salon operations.
Kids Kountry Learning Center
May 2012 - Dec 2012 (7 months)
Supported kitchen operations, classroom activities, and cleaning tasks. Handled general office duties, including phone answering and student pick-up coordination.
Degrees, certifications, and relevant coursework
Certification, Cosmetology
Completed coursework and practical training to obtain a Cosmetology Certification.
Software and tools used professionally
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