Open to opportunities

Destiny Baker

@destinybaker

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Experienced manager with a strong background in clerical work.

United States

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What I'm looking for

I am seeking a management position that offers opportunities for advancement and allows me to leverage my leadership skills to drive team success.

I am a dedicated professional with a proven track record in management and clerical work. My experience as a team lead at Manhattan Life Insurance and Annuity Company has equipped me with the skills to manage data entry processors effectively, ensuring accuracy and efficiency in all tasks. I take pride in my ability to conduct regular training sessions that enhance team members' skills and knowledge, fostering a collaborative environment that drives success.

Throughout my career, I have demonstrated exceptional customer service skills and a strong ability to communicate effectively, both verbally and in writing. My organizational skills allow me to multitask efficiently, while my meticulous attention to detail ensures that I can assess complex situations and devise effective solutions. I am passionate about leveraging my leadership abilities to achieve company goals and drive team success.

Experience

Work history, roles, and key accomplishments

Current

PHS and New Business Team Lead

Current

Manhattan Life Insurance and Annuity Company of America

Aug 2018 - Present (6 years 9 months)

Managed a team of data entry processors, ensuring accuracy and efficiency in all tasks. Assisted with testing and implementing new process improvements of the Auto-Releasing System and processes. Conducted regular training sessions to enhance team members' skills and knowledge.

Team Management Data Entry Process Improvement Training Microsoft Excel

Hair Stylist

Great Clips

Sep 2016 - Jun 2018 (1 year 9 months)

Managed salon operations, including inventory management, client interactions, and hair styling services.

Inventory Management Hairstyling

Hair Stylist

Cuts LTD Beauty Salon

May 2016 - Sep 2016 (4 months)

Oversaw salon activities, including inventory management, client interactions, and hair styling services.

Inventory Management Hairstyling

Receptionist/Hair Stylist

Salon Sophisti-Cuts

Jan 2016 - May 2016 (4 months)

Managed office operations, including appointment scheduling, phone handling, and ensuring smooth salon operations.

Office Management Scheduling Salon Operations

Teacher

KinderCare Learning Center

Jan 2013 - Dec 2013 (11 months)

Provided childcare and educational services, including meal preparation, diaper changing, and parent communication.

Childcare Education

Office Assistant

Kids Kountry Learning Center

May 2012 - Dec 2012 (7 months)

Supported kitchen operations, classroom activities, and cleaning tasks. Handled general office duties, including phone answering and student pick-up coordination.

Classroom Support Phone Answering