Tia Belvin
@tiabelvin
Self-motivated business professional with expertise in operations management.
What I'm looking for
I am a self-motivated business professional with over 8 years of experience in business operations and client/employee management. My career has been marked by a commitment to excellence in training and development, as well as a strong focus on administration processes. I thrive in dynamic environments where I can leverage my skills to enhance operational efficiency and foster team growth.
In my most recent role as Supervisor/Team Lead at Telus International, I successfully managed large groups of employees, oversaw client account relations, and ensured compliance with service level agreements. My ability to create and implement training materials, conduct performance reviews, and manage payroll processes has contributed to maintaining high standards of productivity and employee satisfaction. I am passionate about fostering a safe and productive work environment and am excited to bring my expertise to a new opportunity.
Experience
Work history, roles, and key accomplishments
Supervisor/Team Lead
Telus International
Oct 2016 - Jan 2024 (7 years 3 months)
Led a team in client-facing presentations and reporting, managed employee relations, and ensured compliance with service level agreements. Responsible for workforce management, training, and performance reporting, while fostering a safe work environment.
Receptionist/Personal Assistant
Salon Blue
Oct 2014 - Oct 2016 (2 years)
Managed daily appointment bookings, handled client issues, and ensured customer satisfaction. Maintained social media accounts and managed inventory while assisting the owner with client services.
Education
Degrees, certifications, and relevant coursework
Community College of Allegheny County - Boyce
Associate's Degree, Computer Science
2015 - 2018
Pursued an associate’s in computer science, covering CIT Fundamentals, CIT Keyboarding/Communications, CIT Excel, and CIT Access.
Community College of Allegheny County - Boyce
Certificate, Office Systems Technology
2015 - 2017
Completed the M.O.S.T (Modern Office Systems Technology) program, focusing on Microsoft Office applications including Outlook, Word, Excel, Access, and PowerPoint.
Community College of Allegheny County - Boyce
Associate's Degree, Marketing
2000 - 2002
Pursued an associate’s in marketing, studying subjects such as Introduction to Business, Management, and Marketing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Tia?
You can contact Tia and 90k+ other talented remote workers on Himalayas.
Message TiaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
