Open to opportunities

Destiny Andujar

@destinyandujar

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Dedicated customer service professional with a passion for helping others.

United States

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What I'm looking for

I am looking for a role that allows me to continue helping others while growing my skills in a supportive environment.

My name is Destiny Andujar, and I am a dedicated customer service professional with extensive experience in member services and retail. Currently, I serve as a Senior Member Service Representative at Point 32 Health, where I provide outstanding service to our members regarding their benefits, eligibility, and claims. My role involves not only assisting members but also supporting my team through training and compliance efforts, ensuring we exceed quality expectations.

Prior to my current position, I gained valuable experience in various customer-facing roles, including as a Sales Associate at Victoria’s Secret and a Crew Leader at AMC Theatres. These experiences have honed my ability to deliver exceptional service while maintaining a positive and organized work environment. I am passionate about helping others and thrive in roles that allow me to interact with people and contribute to their well-being.

Experience

Work history, roles, and key accomplishments

Current

Sr Member Service Representative

Current

Point 32 Health

Jan 2022 - Present (3 years 6 months)

Provided outstanding service for members concerning benefits, eligibility, claims, and provider availability. Assisted with floor support for team chats and performed one-on-ones with new hires.

Customer Service Compliance Training Quality Assurance

Sales Associate

Victoria's Secret

Nov 2019 - Jun 2020 (7 months)

Provided outstanding customer service with in-depth knowledge of products. Managed cash handling during store opening and closing procedures.

Customer Service Sales Inventory Management

Crew Leader

AMC Theatres

Apr 2019 - Sep 2019 (5 months)

Maintained a clean and organized work environment, ensuring daily checks for outdated and expired food. Trained new employees and enforced theatre policies for both guests and employees.

Team Leadership Training Inventory Management Customer Service Enforcement

Pharmacy Technician

Walgreens

Dec 2015 - Dec 2019 (4 years)

Inputted patient information into the system and accurately scanned and filled prescriptions. Provided friendly customer service and restocked shelves as a Customer Service Associate.

Pharmacy Operations Data Entry Customer Service Inventory Management

Volunteer

Community Servings

Prepared food for chronically ill individuals, adhering to specific dietary needs. Packaged and organized food for different age groups, ensuring proper distribution.

Food Preparation Community Service Teamwork

Education

Degrees, certifications, and relevant coursework

Mary Lyon Pilot High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Participated in extracurricular activities and developed essential academic skills.