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Tara Griffin

@taragriffin

I support patients and customers through high-volume healthcare, pharmacy, insurance, and call center services.

United States
Message

I've supported patients and customers across healthcare, pharmacy, insurance, hospitality, retail, and call center environments for more than 10 years.

At Acaria Health Specialty Pharmacy, I handled 70–80 inbound and outbound calls daily, assisting patients with prescriptions, appointments, and delivery scheduling. At Walgreens, I answered approximately 100 daily calls, supported prescription refills, reviewed insurance coverage, and answered benefits questions.

At Centra Care of Florida Hospital and Health West Family Medical Center, I coordinated patient check-in, appointments, follow-ups, referrals, insurance verification, charts, billing preparation, records requests, and direct patient care.

I'm comfortable working efficiently in high-volume settings, documenting cases, processing payments, coordinating with providers, and using the MS Office suite to support accurate customer and patient service.

Experience

Work history, roles, and key accomplishments

US

Insurance Sales Rep

USBA

Jun 2025 - Dec 2025 (6 months)

Worked as an insurance sales representative, handling sales-related duties.

AS

Customer Service Rep

Assistrx

Sep 2024 - Dec 2024 (3 months)

Assisted customers with case details, transferred calls, handled 40-50 calls per day, and documented cases.

ES

Customer Service Representative

7-Eleven Stores

Jun 2023 - Dec 2023 (6 months)

Processed cash and digital payments, prepared foods for sale, and assisted customers with their needs.

ES

Customer Service Rep

7-Eleven Stores

Apr 2023 - Dec 2023 (8 months)

Worked as a cashier, prepared foods for sale, cleaned the store, and prepared end-of-day documents.

MR

Front Desk/Night Auditor

Main Gate Lakeside Resort

Nov 2022 - Jul 2023 (8 months)

Checked guests in and out, assisted with room needs, supervised overnight hotel functions, and processed billing documents.

AP

Patient Care Representative

Acaria Health Specialty Pharmacy

Aug 2019 - Mar 2020 (7 months)

Answered inbound and outbound calls, assisted patients with prescriptions and appointments, scheduled deliveries, and handled 70-80 calls daily.

Accredo Pharmacy logoAP

Customer Service Rep

Accredo Pharmacy

Jan 2018 - Feb 2018 (1 month)

Answered inbound and outbound calls, filled overflow prescriptions, scheduled deliveries, and handled 50-60 calls daily.

CH

Patient Registration Coordinator

Centra Care of Florida Hospital

May 2015 - Nov 2016 (1 year 6 months)

Checked patients in and out, prepared charts for doctor visits and billing, scheduled appointments and follow-ups, and processed record requests.

Circle K logoCK

Customer Service Rep

Jul 2013 - Sep 2014 (1 year 2 months)

Operated cash register, provided customer service, and helped educate customers on company products.

HC

Office Manager/Lead Medical Assistant

Health West Family Medical Center

Jul 2008 - Feb 2012 (3 years 7 months)

Assisted doctor with direct patient care and minor surgeries, scheduled appointments and follow-ups, verified insurance, handled referrals, and ordered/administered immunizations.

CO

Pharmacy Help Desk Representative

Connexions

Apr 2006 - Mar 2007 (11 months)

Assisted pharmacy with patient benefits to refill prescriptions, handled customer inquiries and concerns over the call, and maintained a professional tone.

Walgreens logoWA

Customer Service Representative

Walgreens

Assisted customers with their needs.

Education

Degrees, certifications, and relevant coursework

Tara hasn't added their education

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Tech stack

Software and tools used professionally

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