Destini Cain
@destinicain
I resolve customer account, billing, healthcare, and technical support concerns.
United StatesWhat I'm looking for
I'm currently supporting healthcare customers at Palmetto GBA, assisting with claims, eligibility, benefits, account inquiries, and compliant case documentation.
Previously, I resolved billing, service, account, and technical issues at T-Mobile and Sitel Group while meeting quality and customer satisfaction goals. My background also includes administrative support for the Georgia Department of Public Health, sterile processing at the Dental College of Georgia, and quality-focused production work at Club Car.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Palmetto GBA
Apr 2026 - Present (5 months)
Assisted customers with healthcare claims, eligibility, benefits, and account inquiries. Researched and resolved customer concerns while maintaining compliance standards.
Education
Degrees, certifications, and relevant coursework
George P. Butler High School
High School Diploma, General Studies
Completed high school education, earning a diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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