Desiree Sawkmie
@desireesawkmie
I support high-volume customer communications, onboarding, and community engagement operations.
IrelandWhat I'm looking for
At TELUS Digital, I supported a workforce of 15,000+ home workers through direct email communication, daily query management, issue tracking, onboarding communications, reports, surveys, and engagement initiatives.
I've also handled customer service and sales at Capita and Eircom Limited, maintaining CRM records, resolving customer issues, identifying service gaps, and recommending products based on individual needs. I bring over three years of experience across customer service, sales, community engagement, and administrative support.
Experience
Work history, roles, and key accomplishments
Community Engagement Administrator
Telus Digital
Feb 2023 - Mar 2025 (2 years 1 month)
Supported a workforce of 15,000+ home workers through direct email communication, managing daily queries and tracking issues. Coordinated onboarding communications and produced reports to support engagement initiatives.
Education
Degrees, certifications, and relevant coursework
Desiree hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
IrelandAuthorized to work in
Job categories
Skills
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