Christian Galvan
@christiangalvan
Customer-focused service professional with sales and collections expertise.
IrelandWhat I'm looking for
I am a results-driven and adaptable customer service professional with experience across financial services, sales, hospitality, and international camp operations. I consistently achieve high resolution and sales rates by combining empathetic communication, strong relationship-building, and disciplined follow-through in fast-paced environments.
I have worked in inbound customer support, pre-30s collections, intake for disability services, and front-line sales roles, and I have led teams and managed operations in international camp settings. I am available for immediate employment and open to remote opportunities worldwide with flexible hours.
Experience
Work history, roles, and key accomplishments
Customer Service & Collections
Westlake Financial
Dec 2024 - Jun 2025 (6 months)
Provided inbound customer support and negotiated payment plans as a Pre-30s Collector, achieving high resolution rates while maintaining empathetic communication and compliance.
Sales Representative
Lux Connect
Aug 2024 - Dec 2024 (4 months)
Promoted and sold telecommunications products, consistently exceeded monthly sales targets through relationship-building and provided post-sale support to improve retention.
Intake Specialist
Premier Disability Services
Dec 2023 - Jun 2024 (6 months)
Acted as first point of contact for SSI applicants, guided clients through intake and documentation, and coordinated with legal representatives to ensure smooth case handling.
Customer Service Representative
Comcast Xfinity
Jun 2023 - Dec 2023 (6 months)
Handled customer inquiries for internet, TV, and phone services, assisted with billing and troubleshooting, and consistently met call resolution and customer satisfaction metrics.
Education
Degrees, certifications, and relevant coursework
IOInstituto Tecnológico y de Estudios Superiores de Occidente
College Studies, Chemical Engineering
2021 - 2024
Completed college-level studies in Chemical Engineering coursework at ITESO from 2021 to 2024.
IIInstituto Tecnológico y de Estudios Superiores de Occidente (ITESO)
College Studies, Chemical Engineering
2021 - 2024
Completed college-level studies in Chemical Engineering coursework from 2021 to 2024 at ITESO.
UAUniversidad del Valle de Atemajac
High School Diploma, Business Administration
2014 - 2017
Attained a High School Diploma with guidance in Business Administration from UNIVA between 2014 and 2017.
UUUniversidad del Valle de Atemajac (UNIVA)
High School Diploma, Business Administration
2014 - 2017
Completed High School Diploma with a focus in Business Administration guidance from 2014 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
IrelandAuthorized to work in
Job categories
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