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Georgia Keane

@georgiakeane

I lead customer service operations, coaching teams and resolving complex customer issues.

Ireland
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What I'm looking for

I'm looking to continue leading customer service operations, coaching teams, improving processes, and delivering clear, customer-focused solutions during operational challenges.

At JYSK, I lead daily customer service operations, prepare schedules, assign cases, and run meetings that align teams around goals and operational challenges. I coach and develop supporters, onboard and train new hires, coordinate with carrier partners and departments, and deliver training following cross-country CSC sessions.

I've built over seven years of customer-facing experience across JYSK, The Range, and Eurocamp, resolving complaints, managing returns, stock, bookings, cash records, and service disruptions while balancing company policy with positive customer relationships. My BA in Media Studies with a minor in Philosophy strengthened my research, analytical problem-solving, media production, and objective decision-making skills.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Maynooth University logoMU

Maynooth University

Bachelor of Arts, Media Studies

2018 - 2023

Earned a BA in Media Studies with a minor in Philosophy, engaging critically with media and developing strong analytical and organizational skills.

Tech stack

Software and tools used professionally

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