Open to opportunities

Derrick Oganda

@derrickoganda

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Network Administrator with expertise in IT infrastructure management.

Kenya

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What I'm looking for

I seek a role that fosters growth, collaboration, and innovative IT solutions.

I am a dedicated Network Administrator currently managing IT infrastructure for the US Refugee Admissions Program in Nairobi, Kenya. With a strong focus on security and network management, I have successfully implemented and maintained security strategies in accordance with NIST and CFR regulations. My role involves overseeing a wide range of IT systems, including servers, LAN/WAN networks, and communication infrastructures like VOIP and VPN.

Previously, I served as an Information Technology Support Specialist, where I provided world-class IT support to over 500 staff across Africa, ensuring seamless remote desktop support and managing Active Directory and Microsoft Azure services. My experience also includes setting up dedicated internet networks in multiple field offices and conducting IT training for new hires, emphasizing the importance of system integrity and security.

Experience

Work history, roles, and key accomplishments

Current

Network Administrator

Current

US Refugee Admissions Program, - RSC Africa

Sep 2023 - Present (1 year 9 months)

Responsible for managing and monitoring IT physical layer infrastructure, implementing security strategies, and providing Level 2 support for Microsoft network services. Also involved in planning network hardware and maintaining communication infrastructure.

Network Management Security IP Routing

Information Technology Support Specialist

US Refugee Admissions Program, - RSC Africa

Oct 2022 - Oct 2023 (1 year)

Provided hardware and software IT support services to over 500 staff across Africa, including remote desktop support and administration of Active Directory and Microsoft Azure.

IT Support Desktop Support Active Directory Microsoft Azure

Senior Information Technology Support Assistant

US Refugee Admissions Program, - RSC Africa

Jan 2021 - Oct 2022 (1 year 9 months)

Set up dedicated internet networks in over 20 field offices, managed software licenses, and conducted IT training for new hires focusing on Office 365.

Network IT Software Licensing Office 365

Information Technology Support Assistant

US Refugee Admissions Program, - RSC Africa

Mar 2020 - Jan 2021 (10 months)

Provided first line end user support, collaborated with vendors for IT systems, and developed training materials for Office 365 for staff.

User Support Office 365 IT Compliance

Sustainability & Technical Regulations Intern

Safaricom PLC

Mar 2017 - Jun 2017 (3 months)

Represented Safaricom at a Pan-African Youth Conference and contributed to drafting the company's sustainability report.

Sustainability Reporting Conferences Team Collaboration Research

Education

Degrees, certifications, and relevant coursework

International University of Applied Sciences

MBA, Information Technology Management

Pursuing an MBA in Information Technology Management, focusing on advanced IT management strategies and practices.

Kenyatta University

Bachelor of Science, Science

Grade: Second Class Honors - Upper Division

Completed a Bachelor of Science degree with Second Class Honors - Upper Division, emphasizing technical and analytical skills in the field of science.