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DM@danmunyua
Accomplished IT professional in user and network support, administration and security.
KenyaI am an accomplished IT professional with extensive experience in user and network support, systems administration, and security. My journey in the IT field has been marked by a natural problem-solving ability and a relentless pursuit of knowledge and growth. I thrive in challenging environments where I can leverage my skills to provide exceptional IT services and support.
Throughout my career, I have successfully managed various IT projects, including setting up infrastructure for organizations and providing comprehensive support to users. My role as an ICT Consultant has allowed me to work closely with clients, ensuring maximum uptime and seamless connectivity. I have a proven track record of implementing automated IT solutions and training staff to enhance their technical capabilities.
With certifications in Microsoft Azure and a Bachelor’s degree in IT Security, I am well-equipped to tackle the evolving challenges in the IT landscape. I am eager to contribute my expertise to a dynamic team that values innovation and professional development.
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Work history, roles, and key accomplishments
Self Employed
May 2018 - Present (7 years 6 months)
Installed, configured, and administered internet access for clients using fiber-optic backbone and Ubiquiti wireless technology. Provided comprehensive IT services including computer and network configuration, troubleshooting, and remote user support.
Jhpiego Corporation
Jun 2011 - Apr 2018 (6 years 10 months)
Supported staff with day-to-day ICT needs, including email, internet, and word processing, utilizing remote support software. Successfully set up IT infrastructure for the Liberia office, including servers, firewalls, and network devices.
Norwegian Refugee Council
Oct 2009 - May 2011 (1 year 7 months)
Taught computer skills to students of the Youth Education Pack, primarily refugee youth. Installed software, configured, and maintained computers, printers, and other hardware in education centers and offices.
Techno Brain Ltd
Nov 2008 - Sep 2009 (10 months)
Installed, configured, administered, and maintained computers and the network, including Windows Server 2003 and Windows XP clients. Instructed and supported students in various Microsoft Office and IT certification modules.
Computech Limited
Apr 2008 - Oct 2008 (6 months)
Diagnosed computer hardware problems, replaced faulty components, and assembled servers and personal computers. Installed operating systems, Microsoft Office, and antivirus software, and performed preventive maintenance for clients.
Degrees, certifications, and relevant coursework
Bachelor in IT Security, IT Security
Grade: 3.3 GPA
Completed a Bachelor's degree focusing on IT Security. Achieved a GPA of 3.3.
Microsoft Certified Systems Administrator (MCSA), Systems Administration
Completed training for Microsoft Certified Systems Administrator (MCSA) 2003.
Internet Support Specialist (INet+), Internet Support
Grade: Distinction
Completed training for Internet Support Specialist (INet+). Achieved a Distinction.
Network Support Specialist (N+), Network Support
Grade: Distinction
Completed training for Network Support Specialist (N+). Achieved a Distinction.
User Support Professional (A+), User Support
Grade: Distinction
Completed training for User Support Professional (A+). Achieved a Distinction.
International Computer Driving License (ICDL), Computer Proficiency
Obtained the International Computer Driving License (ICDL).
Software and tools used professionally
KenyaYou can contact Dan and 90k+ other talented remote workers on Himalayas.
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