Bobby Sanders

Responsible for resolving inquiries and scheduling patient appointments using the Epic System. Follow protocols for triaging symptoms to ensure timely patient care.

Assisted agents with licensing and resolved technical issues related to quoting and policy management software. Managed email inquiries and triaged issues effectively.

Interacted with patients, managed medical data, and reported on patient behaviors while ensuring safety during high-stress situations.

Provided technical support and customer service for package inquiries and software issues, ensuring compliance with FedEx policies.

Handled billing inquiries and resolved customer issues while maintaining a positive customer experience.

Performed data entry for Medicaid claims and managed subrogation letters for new cases.

Assisted customers with computer issues and provided cross-selling opportunities to enhance customer experience.

Managed customer transactions including withdrawals and deposits, while providing financial advice and support.

Served as the primary point of contact for customers, managing sales and ensuring store cleanliness.

Managed check stands and ensured proper care for animals while assisting with stock management.

Oversaw front-end operations, managed staff tasks, and handled customer inquiries and complaints.