Open to opportunities

Dennis Harvey

@dennisharvey

Message

Operations, finance and technology leader who turns around complex programs and drives growth.

United States

Message

What I'm looking for

I seek senior operational or technology leadership roles where I can turn around struggling programs, implement efficient systems, lead cross-functional teams, and drive profitable growth.

I am an operations and technology leader with a strong track record turning around failing programs, stabilizing operations, and building profitable service lines across government and commercial sectors. I combine program and project management, technology innovation, and business process improvement to boost performance while reducing costs.

My career highlights include leading large-scale outsourcing and domestic programs, pioneering data capture and OCR platforms that generated millions in revenue, and managing budgets up to $65M and global staff up to 1,750. I have repeatedly taken underperforming accounts to full SLA compliance, grown revenues, and rebuilt high-performing teams.

I seek roles where I can apply hands-on leadership to rescue troubled operations, implement cost-effective technology solutions, and develop strategic alliances that expand service offerings and profitability.

Experience

Work history, roles, and key accomplishments

Catastrophe Storm Manager

Crawford & Co

Jan 2023 - Oct 2025 (2 years 9 months)

Turned around failing Allstate catastrophe account, improving SLA metrics across customer interaction, accuracy and production to meet targets; oversaw adjuster operations and training for a staff of up to 400.

Disaster Recovery Claims Management SLA Team Leadership Training Customer Service Performance Metrics

Pastor / Chaplain / Investor

Sanctuary Hospice

Jan 2018 - Dec 2022 (4 years 11 months)

Served part-time as chaplain and pastor while building a real estate portfolio of 12 properties generating $10.5K monthly rent and overseeing property investments valued at approximately $950K.

Pastoral Care Chaplaincy Real Estate Investment Portfolio Management Property Management Revenue Generation

VP, Operations, Government Sectors

Exela Technologies

Jan 2015 - Dec 2018 (3 years 11 months)

Led government-sector operations from negative P&L to 35% profit while growing revenues from $30M to $65M and directing multi-site teams supporting DOR, VA and Homeland Security programs.

P&L management Government Programs Outsourcing Program Management Offshore Management Process Improvement Strategic Planning

Director of Operations, Dept. of Revenue

Exela Technologies

Jan 2013 - Dec 2015 (2 years 11 months)

Founded and scaled a tax processing vertical to $30M first-year revenue, managing P&L and overseeing operations supporting multiple state revenue agencies with a workforce up to 1,750.

Workforce Management Client Services State Government

EVP & CTO

Adaptive Imaging Solutions

Jan 2000 - Dec 2008 (8 years 11 months)

Led product architecture and development of market-leading data capture solutions, managed domestic and offshore development teams, budgets to $10M and staff up to 550, and drove revenue-generating innovations.

Product Architecture Offshore Development R&D Software Development Budget Management Team Leadership

Chief Technologist

Associated Solutions

Jan 1994 - Dec 2000 (6 years 11 months)

Developed OCR, workflow and document repository solutions for large outsourcing providers and government projects, including a high-margin Census scanning and recognition platform.

Workflow Automation Document Repositories Solution Architecture Handwriting Recognition Performance Optimization