Demi King

I am a highly motivated and organized individual with over 7 years of experience in administrative and customer service roles. Currently, I am working as a Design & Delivery Solver at British Gas, where I collaborate within a Learning & Development team to produce high-quality training materials. My role involves building strong relationships with stakeholders to ensure that design work aligns with project needs, and I pride myself on my excellent time management and organizational skills.

Previously, I served as a Customer Service Solver at British Gas, where I honed my communication skills by addressing complex customer queries and problem-solving independently. My experience as a Contact Tracer with Cwm Taf Morgannwg Health Board further developed my ability to adapt to new systems and understand the needs of the public. I have also held a leadership role as a Bookings Administrator at The Lion Hotel, where I managed reservations and ensured seamless communication among staff to provide exceptional customer service.