Delwara Akter
@delwaraakter
I help customers solve practical problems through clear, accurate support.
United KingdomWhat I'm looking for
I've supported customers and day-to-day operations at Parilla Argentine Grill in Musselburgh, resolving enquiries, feedback and complaints while coordinating teams in busy environments.
My background spans customer service, administration, marketing, nutrition advice and teaching. I've maintained accurate records, communicated complex information clearly, researched and analysed information, and adapted support for people with different needs.
I'm building a long-term career in SaaS and software, where I can learn customer applications and help users solve practical business problems.
Experience
Work history, roles, and key accomplishments
Supervisor
Parilla Argentine Grill
Jan 2024 - Aug 2026 (2 years 7 months)
Supported daily operations and ensured consistent customer service standards. Handled customer enquiries, feedback, and complaints, coordinated team activities, and resolved operational issues.
Education
Degrees, certifications, and relevant coursework
Glasgow Caledonian University
Master of Science, Public Health
2022 - 2023
Pursued an MSc in Public Health, covering public health, research, data analysis, and health and wellbeing.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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