Delord Pete
@delordpete
Travel and logistics professional transforming customer experiences through sales, fleet management, and itinerary coordination.
What I'm looking for
I’m a results-driven travel and logistics professional with extensive experience in sales, customer service, team leadership, logistics coordination, fleet management, ticketing, and travel management. I’ve consistently “exceeded targets” while delivering “outstanding results” in fast-paced environments where communication and execution matter.
At VIPExpress Tourism Ltd, I progressed from Sales Consultant (January 2014–Current) to Team Lead (January 2016–January 2019), where I led teams to achieve outstanding results, supported growth and development, and generated significant revenue. Later, I served as Logistics Coordinator and Fleet Manager (January 2019–January 2022), coordinating logistics for timely delivery, managing a fleet to optimize transportation efficiency, improving logistics efficiency and reducing costs, and ensuring compliance with safety and regulatory requirements.
Most recently, as Travel/Customer Relationship Manager (January 2022–Current), I manage travel itineraries for individuals and groups—coordinating hotel reservations, ticketing, and pre-travel documentation packages to ensure seamless experiences. I build strong relationships with industry partners for exclusive deals, develop tailored travel packages for corporate clients to drive repeat business, and conduct regular market research to spot emerging trends. I’m now looking to transition into a new field and leverage these transferable skills to make significant impact in a new industry.
Experience
Work history, roles, and key accomplishments
Travel Customer Relationship Manager
Vip Express Tourism Ltd
Jan 2022 - Present (4 years 6 months)
Managed over 200 individual and group travel itineraries, including hotel reservations and ticketing, achieving a 98% customer satisfaction rate. Developed tailored corporate travel packages and maintained partner relationships to secure exclusive deals and offers.
Logistics Coordinator & Fleet Manager
Vip Express Tourism Ltd
Jan 2019 - Jan 2022 (3 years)
Coordinated end-to-end logistics operations to ensure timely delivery across routes and managed a fleet of 5 Hummer buses to optimize transportation efficiency and reduce operating costs. Ensured regulatory and safety compliance and improved cross-department communication to support order fulfillment.
Team Lead
Vip Express Tourism Ltd
Jan 2016 - Jan 2019 (3 years)
Led a team of 12 to exceed a $150,000 monthly team sales target by 66.7%, closing $250,000 in team sales in a single month. Provided training and mentoring, evaluated performance, and applied analytics and problem-solving to guide sales strategy and improve customer satisfaction.
Sales Consultant
Vip Express Tourism Ltd
Jan 2014 - Jan 2016 (2 years)
Exceeded a $40,000 monthly individual sales target by 87.5%, closing $75,000 in sales in a single month as a Sales Consultant. Presented travel products to customers, delivered excellent customer service, and built lasting client relationships to drive repeat business.
Education
Degrees, certifications, and relevant coursework
University of Jos
Bachelor's Degree, Public Administration
Earned a Bachelor's degree in Public Administration at the University of Jos in Jos, Plateau State.
Government College Jos
NECO / GCE
Completed NECO/GCE at Government College Jos in Jos, Plateau State.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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