Ugwu Obenta

I am a dedicated and customer-focused professional with a strong background in client engagement, issue resolution, and relationship management. My experience spans various roles, where I have honed my skills in handling customer inquiries and ensuring satisfaction through active listening and problem-solving. I am adept at using CRM tools and thrive in fast-paced environments, always striving to deliver top-tier service.

In my current role as Manager at Capital Transport and Logistics, I oversee daily operations, manage a team of drivers, and develop strategies that have resulted in a 15% increase in customer satisfaction. My previous experience as a Sales Representative allowed me to boost sales by 20% through effective engagement and tailored solutions. I am committed to creating a positive customer journey and maintaining high service standards across all interactions.