Delaney Wilkes

Answer and manage phone calls in a professional manner. Conduct client intake and assist with scheduling. Open, organize, and maintain client files (both digital and physical). Draft estate plans (Wills, Trusts, Powers of Attorney, etc.). Draft correspondence and prepare legal documents with accuracy. Meet with clients to execute estate plans and notarize documents. Assist with residential real es

Bookkeeping and Account Reconciliation, Accounts Receivable, Accounts Payable, File management, Appointment/Consultation management, Coordinating the upkeep and servicing of office equipment, Finding ways to streamline processes and save costs in the office.

Provide support to attorneys including handling multiple case management and administrative functions with a dedicated focus on Guardianships, Conservatorships, and Affirmations of a Health Care Proxy. Communicate with clients and external parties including courts, facilities, and other organizations.

Calculated dosage, transcribed prescriptions from various document types with absolute accuracy and efficiency.
Proficient in Data Entry and prescription input, with strong attention to detail and complex problem solving.
Utilized various resources to research prescriber information, inventory, clinical details, and guidelines on typing prescriptions to company standards.

Transcribe prescriptions phoned in by prescribers, clarified dose/time/ and instruction changes to maintenance prescriptions with prescribers, and recited medication lists to medical personnel.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy and efficiency.
Processed prescription claims through different pharmacy coverage insurances; problem solved 3

Contracted to support increased surge of prescriptions while the company took on new partners for specialty medications.
Assisted multiple teams in the data entry of patient demographics, prescriptions, care manager documents and communication logs.
Contacted patients directly over the phone to perform intake procedures and arrange deliveries of specialty medication.
Collaborated with doctors offi

Transcribe prescriptions phoned into the pharmacy from doctors.
Work with health professionals and customers.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy

Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy

Supervising the cashiers and loaders in the front end department by arranging lunch breaks, encouraging the goal of 13.75% extended protection plan closing rate and 28 credit applications per week to the cashiers. As well as responding to customer complaints when more complex situations arise.

Provided hundreds customers with answers to their inquiries each day, promoted and sold various loyalty plans such as extended protection/replacement plans and Lowe’s Credit Cards, as well as processed thousands of dollars in sales and responded to customer complaints.

Provided hundreds customers with answers to their inquiries each day, promoted and sold various loyalty plans such as extended protection/replacement plans and Lowe’s Credit Cards, as well as processed thousands of dollars in sales and responded to customer complaints.

Preparation of steaks, burgers, fish, and fried seafood, and condiments as well as setup of several tables for Friday night dinners.

Issued Mar 2024

Issued May 2022

Issued Mar 2020

Issued Jan 2020

Issued Jan 2020