AMBER JOHNSON

Provided outpatient customer service and supported accurate medication processing, including next-day delivery and third-party billing. Completed insurance authorizations and prior authorization-related tasks while maintaining timely, detail-focused service.

Handled insurance verification, prior authorizations, and third-party billing while delivering customer-focused pharmacy support. Managed inventory tasks such as stocking and supported accurate data entry for patient orders.

Provided in-home daily living support, including housekeeping, meal preparation, and running errands. Assisted with transportation to and from physician appointments and ensured client comfort, safety, and care supply readiness.

Supported third-party billing and technician supervision while managing prior authorizations through a call center environment. Assisted with insurance verification and provided customer service and support for pharmacy-related inquiries.

Processed third-party billing and supported inpatient pharmacy supply and inventory workflows. Assisted with inpatient IV preparation and related medication support activities.

Provided in-home support including housekeeping, errands, and transportation to physician appointments. Assisted with day-to-day client needs to promote comfort and safety and ensured care supplies were available.

Completed a 180-hour pharmacy externship focused on accurate prescription processing and safe medication dispensing. Entered and checked orders, maintained HIPAA confidentiality, supported inventory management, and assisted with third-party claim preparation and rebilling of rejected/denied claims.

Picked and staged merchandise using an RF scanner and supported delivery placement on production lines. Maintained a safe working environment while labeling items, stacking deliveries, and ensuring timely fulfillment in a fast-paced operation.

Maintained institutional order by enforcing rules and supervising inmate work assignments. Conducted contraband searches, settled disputes, and ensured safe and disciplined operations.

Provided in-home personal care based on established care plans, including mobility, feeding, and hygiene support. Maintained a clean, organized household and supported errands and meal preparation.

Operated a wheel jack machine to place components and performed basic control adjustments. Loaded and unloaded the machine, inspected products for quality assurance, and documented production numbers.

Assisted patients with activities of daily living, including hygiene, mobility, and feeding support. Recorded vital signs and documented/report changes in patient habits, condition, and activities in a timely manner.

Activities and societies: Ultimate Medical Academy Honor Roll.

Earned an Associate of Science degree in Health Sciences from Ultimate Medical Academy (January to December 2020).