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Dee User

@deeuser9

Executive Virtual Assistant building workflow systems that keep leadership teams organized and accountable.

Zimbabwe
Message

What I'm looking for

I’m looking for a role where I can support founders and leadership with executive calendar management, inbox systems, SOPs, and workflow tooling—creating structure, accountability, and measurable efficiency in a fast-paced remote environment.

I’m an Executive Virtual Assistant and Operations Support Specialist with 2.5+ years of experience supporting founders, CEOs, and leadership teams in fast-paced startup and remote environments. I bring structure to busy executives by building workflow systems, managing complex calendars, organizing communication channels, and improving operational accountability.

In my recent role as an Executive Partner, I manage complex multi-time-zone calendars to keep scheduling priorities clear, and I implement structured inbox management systems to improve communication flow and response efficiency. I’ve built workflow systems in ClickUp and Notion, and I created operational SOPs and documentation frameworks that improved onboarding clarity and internal knowledge sharing.

I’m also focused on measurable efficiency and visibility. I organized CRM pipelines and client databases to improve data integrity and tracking of leads and campaigns, and I built workflow systems in Asana and Notion that reduced task follow-up delays across leadership teams by 50%. Previously, I supported executive reporting (including preparation of investor presentations) and led a customer support team—implementing performance KPIs that improved response rates from 48% to 72% while strengthening SLA compliance and response management.

Experience

Work history, roles, and key accomplishments

FO

Executive Assistant

FoundrIQ

Aug 2025 - Dec 2025 (4 months)

Optimize executive scheduling and coordinate meetings across time zones to improve time management. Track campaign timelines and manage CRM records to keep client and campaign data accurate.

TR

Operations Associate

TruckShare

Aug 2024 - Feb 2025 (6 months)

Maintain operational documentation and internal data systems while supporting executive reporting and internal updates, including preparation of investor presentations. Assist with order coordination and inventory tracking for the operations team.

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology logoJT

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Supply Chain Management, Supply Chain Management

2015 - 2019

Earned a Bachelor of Supply Chain Management from Jomo Kenyatta University of Agriculture and Technology from 2015 to 2019.

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