Deeksha Bitty
@deekshabitty
I manage cloud-service integrations, APIs, and business processes for TD SYNNEX EMEA partners.
IndiaWhat I'm looking for
At Axtrum Technologies on the TD SYNNEX project, I manage Autotask and ConnectWise PSA integrations for EMEA partners, support V1 and V3 APIs, and resolve partner issues within SLAs. I also deliver demos, post-sales support, partner training, and certification support.
I lead sprint and UAT activities, create BRDs and test plans, run regression and smoke tests, and work with frontend and backend teams on API requirements, security, and performance. My background also includes full-cycle recruitment, CRM-based sales, and presales customer engagement.
Experience
Work history, roles, and key accomplishments
Business Analyst
Axtrum Technologies
Jun 2023 - Present (3 years 4 months)
Managed Autotask and ConnectWise PSA integrations for EMEA partners, delivered demos and post-sales support, and led sprint and UAT activities. Provided partner support for API queries and ensured robust API security and performance.
Talent Acquisition Specialist
Vertisystem
Feb 2022 - May 2023 (1 year 3 months)
Recruited for startups to Fortune 500 clients in the USA, managing the full recruitment lifecycle from sourcing to placement. Conducted interviews, prepared candidate summaries, and performed reference checks.
Presales Associate
No Broker Interiors
Aug 2021 - Oct 2021 (2 months)
Engaged with leads provided by the team leader, ensuring timely follow-ups and effective communication. Utilized CRM tools to manage customer data and track interactions.
Education
Degrees, certifications, and relevant coursework
SSTC
MBA, Human Resource and Marketing
2020 -
Grade: 74%
Pursued an MBA in Human Resource and Marketing at SSTC, affiliated with CSVTU, achieving a GPA of 74%.
GD-RCST
B.C.A, Computer Applications
2017 -
Grade: 64.5%
Completed a Bachelor of Computer Applications at GD-RCST, affiliated with PTRSU Raipur, with a GPA of 64.5%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Skills
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