Aishwarya Nair

Lead a cross-functional Agile team in delivering enterprise integration solutions, designing REST APIs and integrations for policy administration, taxation, reporting, payments, and customer communications. Contributed to 35 production releases and facilitated backlog refinement and sprint planning.

Served as Acting Team Lead for North American Commercial Operations, managing Quote-to-Order processes and leading process improvement initiatives with Sales, Finance, Operations, and Business Systems teams.

Gathered business requirements and authored BRDs, Functional Specifications, and process documentation. Designed Oracle Service Bus (OSB) integrations connecting legacy and modern insurance platforms.

Bachelor of Technology in Computer Science and Engineering from APJ Abdul Kalam Technological University from 2015 to 2019.

Completed Six Sigma and the Organization (Advanced) certification from Coursera.

Completed AI Fluency Framework & Foundations certification from Anthropic.

Completed Power BI for Business Intelligence certification from Udemy.

Certified Scrum Product Owner (CSPO) from Scrum Alliance.

Completed Claude 101 certification from Anthropic.

Certified Angular Professional from Infosys.

Completed Microsoft Dynamics 365 certification from Udemy.