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Deborah Omega

@deborahomega

Customer Care Representative at CONSUMER OPPORTUNITY, helping home seekers understand foreclosure and rent-to-own listings.

Nigeria

Message

At CONSUMER OPPORTUNITY, I contact prospective home seekers about foreclosure and rent-to-own listings. I explain eligibility considerations and credit-score options so they can understand their choices.

I build rapport with prospects, identify their needs, and answer questions throughout the sales conversation.

At CALLS EXPERT, I made over 150 outbound cold calls daily, qualified leads, and secured live transfers.

At DIGITAL ROAH, I managed records and data entry, coordinated appointments and follow-ups, and handled client inquiries.

Experience

Work history, roles, and key accomplishments

Current

Sales and Customer Care Representative

Current

Consumer Opportunity

Jan 2026 - Present (9 months)

Contacted prospective home seekers about foreclosure and rent-to-own listings, explaining available options and eligibility considerations. Built rapport with prospects, identified needs, and addressed concerns throughout the sales conversation.

Outbound Calling Lead Qualification Client Communication Rapport Building Needs Assessment Sales

Customer Care Representative

Calls Expert

Jan 2023 - Jan 2026 (3 years)

Made over 150 outbound cold calls daily to prospective leads, using active listening and targeted questions to assess interest and suitability. Qualified leads and secured live transfers.

Outbound Calling Cold Calling Active Listening Lead Qualification Communication Skills

Virtual Assistant

Digital Roah

Jan 2020 - Jan 2023 (3 years)

Managed records, documents, and data entry tasks to maintain accurate and organized information. Coordinated appointments, handled inquiries, and followed up with clients.

Data Entry Records Management Appointment Scheduling Client Follow up Administrative Support