DEBORAH MINERVA
@deborahminerva
Experienced sales professional with a focus on customer service.
What I'm looking for
I am a dedicated sales professional with extensive experience in life and health insurance sales, customer service, and field underwriting. Over the years, I have honed my skills in lead generation and qualifying sales, consistently delivering exceptional service to clients. My journey began in 2001 with a real estate license, and since then, I have built a diverse career across various sales roles, including my recent position at Globe Life.
Throughout my career, I have demonstrated strong leadership abilities, managing teams and training new sales agents to excel in their roles. My passion for helping others is evident in my approach to customer service, where I prioritize understanding client needs and providing tailored solutions. I am also a licensed National Sales Agent and have a solid foundation in real estate, which complements my insurance expertise.
Experience
Work history, roles, and key accomplishments
Life Insurance Sales/Customer Service
Globe Life
Sep 2024 - Present (10 months)
Engaged in remote life insurance sales and customer service, focusing on client needs and policy explanations. Conducted field underwriting to assess risk and ensure compliance with company guidelines.
National Health/Life Sales/Customer Service
USA Benefits Group
May 2020 - Present (5 years 2 months)
Managed national health and life insurance sales, including lead generation and qualifying prospective clients. Provided comprehensive customer service and maintained a high level of client satisfaction.
Sales/Customer Service Field Underwriter
Healthcare Solutions Team
Jun 2018 - Present (7 years 1 month)
Handled sales and customer service for healthcare solutions, working in a hybrid remote and in-person environment. Performed field underwriting to ensure accurate policy issuance and client suitability.
Satellite Division Manager
USHealth Advisors
Apr 2009 - Present (16 years 3 months)
Led a satellite division, focusing on training, leadership, and team building to enhance sales performance. Provided direct sales and customer service, contributing to overall team success.
Residential Sales Agent
Viera Realty
Jun 2007 - Present (18 years 1 month)
Facilitated residential real estate sales, assisting clients with property transactions. Managed listings and sales processes to achieve successful outcomes for buyers and sellers.
Real Estate Sales Associate
Remax Absolute Real Estate
May 2006 - Present (19 years 2 months)
Worked as a real estate sales associate, handling both property listings and sales. Provided comprehensive support to clients throughout their real estate journeys.
Realtor
Century 21 Real Estate Camelot
Apr 2001 - Present (24 years 3 months)
Served as a Realtor, specializing in residential sales and achieving recognition for being the top sales agent by units sold. Managed all aspects of real estate transactions from initial contact to closing.
Owner Operator
N.Y.P.D New York Pizza & Deli
Apr 1995 - Present (30 years 3 months)
Founded and operated a pizza and deli business, overseeing all aspects from concept design to daily operations. Managed staff, inventory, and customer relations to ensure business success.
Education
Degrees, certifications, and relevant coursework
New York Institute of Technology
Bachelors Degree, Communication Arts
Completed a comprehensive curriculum in Communication Arts, focusing on various aspects of communication theory and practice. Gained foundational knowledge essential for careers in media, public relations, and related fields.
G.W. Hewlett High School
High School Diploma, General Studies
Completed high school education at G.W. Hewlett High School. Developed foundational academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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