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DEBORAH MINERVA

@deborahminerva

Experienced sales professional with a focus on customer service.

United States
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What I'm looking for

I am looking for a role that values customer relationships and offers growth opportunities.

I am a dedicated sales professional with extensive experience in life and health insurance sales, customer service, and field underwriting. Over the years, I have honed my skills in lead generation and qualifying sales, consistently delivering exceptional service to clients. My journey began in 2001 with a real estate license, and since then, I have built a diverse career across various sales roles, including my recent position at Globe Life.

Throughout my career, I have demonstrated strong leadership abilities, managing teams and training new sales agents to excel in their roles. My passion for helping others is evident in my approach to customer service, where I prioritize understanding client needs and providing tailored solutions. I am also a licensed National Sales Agent and have a solid foundation in real estate, which complements my insurance expertise.

Experience

Work history, roles, and key accomplishments

GL

Life Insurance Sales/Customer Service

Globe Life

Sep 2024 - Present (10 months)

Engaged in remote life insurance sales and customer service, focusing on client needs and policy explanations. Conducted field underwriting to assess risk and ensure compliance with company guidelines.

UG

National Health/Life Sales/Customer Service

USA Benefits Group

May 2020 - Present (5 years 2 months)

Managed national health and life insurance sales, including lead generation and qualifying prospective clients. Provided comprehensive customer service and maintained a high level of client satisfaction.

HT

Sales/Customer Service Field Underwriter

Healthcare Solutions Team

Jun 2018 - Present (7 years 1 month)

Handled sales and customer service for healthcare solutions, working in a hybrid remote and in-person environment. Performed field underwriting to ensure accurate policy issuance and client suitability.

UA

Satellite Division Manager

USHealth Advisors

Apr 2009 - Present (16 years 3 months)

Led a satellite division, focusing on training, leadership, and team building to enhance sales performance. Provided direct sales and customer service, contributing to overall team success.

VR

Residential Sales Agent

Viera Realty

Jun 2007 - Present (18 years 1 month)

Facilitated residential real estate sales, assisting clients with property transactions. Managed listings and sales processes to achieve successful outcomes for buyers and sellers.

RE

Real Estate Sales Associate

Remax Absolute Real Estate

May 2006 - Present (19 years 2 months)

Worked as a real estate sales associate, handling both property listings and sales. Provided comprehensive support to clients throughout their real estate journeys.

CC

Realtor

Century 21 Real Estate Camelot

Apr 2001 - Present (24 years 3 months)

Served as a Realtor, specializing in residential sales and achieving recognition for being the top sales agent by units sold. Managed all aspects of real estate transactions from initial contact to closing.

ND

Owner Operator

N.Y.P.D New York Pizza & Deli

Apr 1995 - Present (30 years 3 months)

Founded and operated a pizza and deli business, overseeing all aspects from concept design to daily operations. Managed staff, inventory, and customer relations to ensure business success.

Education

Degrees, certifications, and relevant coursework

New York Institute of Technology logoNT

New York Institute of Technology

Bachelors Degree, Communication Arts

Completed a comprehensive curriculum in Communication Arts, focusing on various aspects of communication theory and practice. Gained foundational knowledge essential for careers in media, public relations, and related fields.

GS

G.W. Hewlett High School

High School Diploma, General Studies

Completed high school education at G.W. Hewlett High School. Developed foundational academic skills across various subjects.

Tech stack

Software and tools used professionally

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DEBORAH MINERVA - Life Insurance Sales/Customer Service - Globe Life | Himalayas