Open to opportunities

William Welch

@williamwelch

Insurance sales professional delivering results through client relations, persuasive communication, and customer-first service.

United States

Message

What I'm looking for

I’m looking for a challenging, growth-oriented role where I can use my life and health insurance sales expertise, customer service, and persuasive communication to exceed targets while building long-term client relationships.

I’m a results-oriented Sales Agent with a specialized background in the life and health insurance industry, built on strong communication, client relations, and strategic thinking. Since 2016, I’ve developed product knowledge, communicated clear value propositions, and used persuasive communication to close deals and meet sales targets efficiently.

I’m at my best in fast-paced, growth-oriented environments where I can adapt quickly, resolve issues, and improve customer satisfaction and retention. In roles with Cigna and Wellcare/BCBS, I research new products and promotions, educate customers on options that align with their needs, and manage customer accounts while supporting team and company goals.

Experience

Work history, roles, and key accomplishments

Current

Sales Agent

Current

Cigna and Wellcare - Results

Mar 2024 - Present (2 years 3 months)

Conducted product research and informed customers about Cigna promotions, benefits, and services within the sales framework. Educated customers on product information to ensure alignment with their needs and support satisfaction and retention.

Customer Service Product Research Customer Education Account Support Retention Life and Health Insurance Client Relations CRM

Sales Agent

Solutran - Results

Dec 2023 - Mar 2024 (3 months)

Provided warm customer greetings and delivered tailored solutions by identifying customer needs through active listening. Resolved customer service complaints efficiently and professionally while maintaining a positive customer experience.

Customer Service Active Listening Custom Solutions Client Relations Problem Solving CRM

Sales Agent

Wellcare & BCBS - Results

Mar 2016 - Dec 2023 (7 years 9 months)

Explained benefit features and value propositions to customers to support informed decisions and close sales. Managed accounts and maintained customer relationships across assigned territories while providing accurate product availability and pricing in a fast-paced environment.

Sales Strategy Client Relations Account Management Performance Tracking Product Knowledge Networking Territory Management CRM