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Daylet Rojas

@dayletrojas

Dedicated medical insurance specialist with strong customer service skills.

United States
Message

What I'm looking for

I seek a role in a supportive healthcare environment that values growth and teamwork.

I am a Medical Insurance and Coding Specialist with a diploma from Florida Technical College, and I hold a National Certified Insurance & Coding Specialist certification. My education has equipped me with a solid foundation in medical coding, insurance verification, and HIPAA laws, allowing me to navigate the complexities of healthcare administration effectively.

Throughout my professional journey, I have honed my customer service skills in various roles, including as a Sales Representative at Cricket Wireless and a Customer Service Bookkeeper at Navarro Discount Pharmacy. My experience in these positions has taught me the importance of clear communication and attention to detail, ensuring that customers receive the best possible service. I am also bilingual in English and Spanish, which enables me to assist a diverse clientele.

I am passionate about contributing to a healthcare environment where I can utilize my skills in coding and customer service to improve patient experiences and streamline administrative processes. I am eager to bring my expertise to a dynamic team that values professionalism and dedication.

Experience

Work history, roles, and key accomplishments

CW

Sales Representative

Cricket Wireless

Feb 2018 - Mar 2020 (2 years 1 month)

Conferred with customers by telephone or in person to provide information about products or services. Completed contract forms, prepared change of address records, or issued service using computers.

Education

Degrees, certifications, and relevant coursework

FC

Florida Technical College

Diploma, Medical Insurance and Coding Specialist

2020 - 2021

Completed a comprehensive program focusing on medical insurance and coding practices. Acquired expertise in various coding systems and healthcare regulations.

Tech stack

Software and tools used professionally

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