Daylet Rojas
@dayletrojas
Dedicated medical insurance specialist with strong customer service skills.
What I'm looking for
I am a Medical Insurance and Coding Specialist with a diploma from Florida Technical College, and I hold a National Certified Insurance & Coding Specialist certification. My education has equipped me with a solid foundation in medical coding, insurance verification, and HIPAA laws, allowing me to navigate the complexities of healthcare administration effectively.
Throughout my professional journey, I have honed my customer service skills in various roles, including as a Sales Representative at Cricket Wireless and a Customer Service Bookkeeper at Navarro Discount Pharmacy. My experience in these positions has taught me the importance of clear communication and attention to detail, ensuring that customers receive the best possible service. I am also bilingual in English and Spanish, which enables me to assist a diverse clientele.
I am passionate about contributing to a healthcare environment where I can utilize my skills in coding and customer service to improve patient experiences and streamline administrative processes. I am eager to bring my expertise to a dynamic team that values professionalism and dedication.
Experience
Work history, roles, and key accomplishments
Sales Representative
Cricket Wireless
Feb 2018 - Mar 2020 (2 years 1 month)
Conferred with customers by telephone or in person to provide information about products or services. Completed contract forms, prepared change of address records, or issued service using computers.
Line Worker
Publix Warehouse
Apr 2019 - Dec 2019 (8 months)
Took inventory and examined merchandise to identify items for reorder or replenishment. Kept records of incoming and outgoing orders.
Maintenance & Sanitation
Highland Packaging Solutions
Jun 2013 - May 2017 (3 years 11 months)
Followed procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures. Notified managers concerning the need for major repairs or additions to building operating systems.
Customer Service Bookkeeper/Inventory
Navarro Discount Pharmacy
Sep 2009 - May 2013 (3 years 8 months)
Answered telephone inquiries, referring callers to pharmacist when necessary. Processed medical insurance claims, posting bill amounts and calculating copayments.
Education
Degrees, certifications, and relevant coursework
Florida Technical College
Diploma, Medical Insurance and Coding Specialist
2020 - 2021
Completed a comprehensive program focusing on medical insurance and coding practices. Acquired expertise in various coding systems and healthcare regulations.
Availability
Location
Authorized to work in
Job categories
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