DADayana Amaro
@dayanaamaro
Bilingual Spanish interpreter with retail and customer service experience.
MexicoWhat I'm looking for
I am a dedicated bilingual professional with experience in both retail and medical interpretation. My journey began as a Spanish agent at Captioncall, where I provided verbatim captioning for Spanish-speaking customers with hearing impairments. This role honed my communication skills and deepened my understanding of customer needs.
I have worked at Deseret Industries in a retail position, focusing on the children's and men's areas. My responsibilities include interacting with clients and managing merchandise, which has enhanced my customer service abilities. Additionally, I have experience as a medical Spanish interpreter, where I ensure effective communication between healthcare providers and patients while adhering to HIPAA standards.
Experience
Work history, roles, and key accomplishments
Retail Associate
Deseret Industries
Feb 2024 - Present (1 year 6 months)
Managed retail operations in the children's and men's departments, assisting customers and organizing merchandise. Ensured a positive shopping experience through direct client interaction and efficient product management.
Spanish Agent
Captioncall, LLC.
Aug 2019 - Mar 2020 (7 months)
Provided real-time captioning services for Spanish-speaking customers with hearing impairments, ensuring verbatim transcription of conversations. Maintained high accuracy and speed to facilitate effective communication for users.
Medical Spanish Interpreter
In-House Interpreting
Delivered consecutive medical interpretation services between healthcare providers and patients, ensuring clear and accurate communication. Adhered strictly to HIPAA standards and regulations to maintain patient confidentiality.
Education
Degrees, certifications, and relevant coursework
Some College
Some College, Programming
Studied programming concepts and principles. Gained foundational knowledge in software development.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Job categories
Interested in hiring Dayana ?
You can contact Dayana and 90k+ other talented remote workers on Himalayas.
Message DayanaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
