Davis Sikweya

I am a resourceful IT support professional with over seven years delivering remote and onsite technical assistance across diverse hardware, software, and network environments.

I consistently resolve high volumes of issues efficiently — documenting processes, coordinating with service partners, and maintaining device uptime. I have strong expertise with printers and projectors, Active Directory, VPNs, basic firewall configurations, and server health checks, and I have created user-facing guides to reduce repeat requests.

I am customer-focused and proactive in high-demand support settings, experienced in training end users and technical staff, and committed to continuous improvement of service quality and operational procedures.