David Trujillo

I am a dedicated Customer Success Specialist with a proven track record of managing a $23.6 million annual portfolio at Amadeus Hospitality. My role involves ensuring client retention and satisfaction through strategic engagement and tailored solutions. I have mastered the full suite of Amadeus' software, providing exceptional customer support under tight deadlines. My ability to develop and maintain strong relationships with clients has led to numerous upsell opportunities and new business ventures.

Prior to my current position, I served as a Senior Training Specialist, where I delivered comprehensive onboarding and training programs for global clients. I developed training curriculums for multiple SaaS products and facilitated both virtual and in-person learning experiences. My experience includes managing high-volume client schedules and conducting performance assessments to improve outcomes. I have also held various event management roles in prestigious hotels, where I successfully orchestrated large-scale events and drove significant revenue contributions.