Open to opportunities

David Otiera

@davidotiera

Message

Customer support and AI content review specialist with strong data accuracy and stakeholder leadership.

Nigeria

Message

What I'm looking for

I’m seeking remote AI Content Review, Customer Support, or Operations roles where accuracy matters. I want to use strong fact-checking, data verification, and customer-first problem solving to improve quality, resolve disputes, and streamline processes.

I’m an Analytical and detail-oriented Actuarial Science graduate with a 4.0/5.0 CGPA, bringing extensive experience in stakeholder management, team leadership, and digital operations. I’m known for managing high-volume data with precision, verifying information, and delivering exceptional customer experiences through a calm, solution-oriented approach.

In my roles, I’ve handled complex product inquiries, maintained 100% accuracy in financial records and performance reporting, and streamlined operations by improving processes and documentation. I also lead cross-functional initiatives—partnering with an ICT hub to deliver Advanced Excel and Data Analysis training to 65+ students and securing over ₦3,000,000 in funding—so I can bring both operational discipline and communication clarity to remote AI Content Review, Customer Support, or Operations work.

Experience

Work history, roles, and key accomplishments

President

Actuarial Science and Insurance Students Association (ABU)

Jan 2024 - Jan 2025 (1 year)

Led cross-functional initiatives and managed communications, timelines, and deliverables for multiple projects. Partnered with the ABU ICT Hub to deliver Advanced Excel/data analysis training for 65+ students and secured ₦3,000,000+ in funding through sponsor outreach and compliance reporting.

Project Coordination Stakeholder Engagement Communications Management Training Delivery Advanced Excel Data Analysis Compliance Reporting

Class Chairman

U19 Actuarial & Insurance Class (ABU)

Jan 2020 - Jan 2025 (5 years)

Served as the primary liaison between a student body and faculty, handling dispute resolution, administrative logistics, and clear communications. Managed budgeting and fundraising to generate ₦800,000 for student welfare.

Dispute Resolution Budgeting Fundraising Communication Documentation Team Coordination

Sales Manager

JIE Divine Ventures

Jan 2016 - Jan 2020 (4 years)

Delivered high-tier customer support by resolving complex product inquiries and improving repeat patronage. Managed daily operations and financial reporting with 100% accuracy, while streamlining inventory and documentation to reduce discrepancies.

Customer Support Dispute Resolution Stakeholder Management Sales Operations Inventory Management Financial Accuracy Reporting Process Optimization Quality Assurance

Warehouse Personnel

Olam Sweets

Jan 2023 - Present (3 years 6 months)

Maintained quality control and inventory accuracy by cataloging high volumes of production data and auditing stock movements. Kept precise digital logs to support operational efficiency and data integrity.

Inventory Accuracy Quality Control Data Cataloging Data Integrity Operational Efficiency Documentation Process Compliance