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David Osorio

@davidosorio1

Business Development Representative at ENG - ICON BIM, connecting mechanical contractors with BIM coordination and prefab support.

Colombia
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At ENG - ICON BIM, I work with mechanical and plumbing contractors to provide BIM, coordination, and prefab support when internal teams are stretched or schedules slip. I engage project managers, VDC directors, field leaders, and operations teams to align field-ready deliverables with installation needs.

Previously, I followed up with prospects and qualified opportunities at Deel, supporting the LATAM sales cycle and maintaining lead information in Salesforce. Across roles at The Code Galaxy, SwiftCX, Playvox, and Rocket.Chat, I worked in sales development, customer success, and lead generation through channels including phone, email, and video.

Experience

Work history, roles, and key accomplishments

SW

Sales Development Representative

SwiftCX

Oct 2024 - Mar 2025 (5 months)

Communicated sales-related information to leadership to prevent financial losses and adhered to customer service protocols. Recorded customer data in CRM and addressed customer inquiries about products and services.

TG

Customer Success Manager

The Code Galaxy

Apr 2024 - Oct 2024 (6 months)

Complied with customer service protocols and recorded information in CRM. Performed demos, addressed parent inquiries about digital courses, resolved dissatisfaction, and sold summer camps to existing customers.

Education

Degrees, certifications, and relevant coursework

David hasn't added their education

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