Juan Cruz
@juancruz3
Business development professional specializing in SaaS outbound, pipeline generation, and consultative growth.
What I'm looking for
I’m a Business Development professional with over 10 years of commercial experience across B2B and B2C environments, including 2.5 years in SaaS at HubSpot. I’ve built outbound pipeline that exceeded sales targets, engaging senior decision-makers through consultative, multi-channel sales strategies—especially across the Brazilian Mid-Market. In my HubSpot BDR role, I generated USD 200K+ in qualified pipeline and influenced USD 45K+ in closed revenue, while averaging 18 qualified opportunities per month and achieving 105% average attainment.
I operate comfortably in high-performance, metrics-driven environments, executing 30–50 outbound calls daily with cold calling, email, LinkedIn, and sales intelligence tools to maximize pipeline quality. I partner closely with Account Executives throughout the sales cycle, and I’ve also delivered consultative qualification in an Inbound Success Coach position by routing high-volume inbound opportunities and maintaining CRM accuracy across U.S. and international markets. Beyond direct selling, I’ve managed customer service work as a Customer Service Manager, bringing a long-term, relationship-based mindset to how I solve customer needs and drive growth.
Experience
Work history, roles, and key accomplishments
Qualified high-volume inbound opportunities through consultative conversations and routed qualified opportunities to Account Executives. Maintained CRM accuracy while exceeding productivity and quality metrics in a fast-paced SaaS environment.
Customer Service Manager
Cruz de Papel
Jan 2021 - Jan 2023 (2 years)
Managed customer service activities and supported planning and execution of service-related work. Focused on territory planning and project initiation while managing risks and changes.
BDR (Brazil Market)
Generated USD 200K+ in qualified pipeline and influenced USD 45K+ in closed revenue through multi-channel outbound initiatives. Exceeded quota with 105% average attainment and delivered an average of 18 qualified opportunities per month.
Education
Degrees, certifications, and relevant coursework
Universidad EAN
International Business
Studied international business at Universidad EAN.
University of California, Irvine
Project Management
Completed training focused on initiating/planning projects and managing project risks, listed under UC Irvine.
Houston Community College
Completed studies at Houston Community College.
Escuela Pedagógica Experimental
Attended Escuela Pedagógica Experimental in Bogotá.
Availability
Location
Authorized to work in
Job categories
Skills
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