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David Kanon

@davidkanon

Implementation Manager specializing in SaaS integrations, email & mobile campaign delivery, risk mitigation, and end-to-end QA.

United States

Message

What I'm looking for

I’m looking to lead SaaS/email-and-mobile implementation work that improves processes and delivery quality. I want to manage cross-functional teams, mitigate risks proactively, and partner directly with clients to maximize productivity and long-lasting company success.

I’m an adaptable, results-driven Implementation Manager with a demonstrated background in SaaS implementation, integration, risk mitigation, end-to-end testing, and product launch. I lead project planning and execution end-to-end—creating deliverables, activities, and timelines for email and mobile—while managing milestones, stakeholders, and matrixed teams.

In my roles, I set up platform accounts, build triggered campaigns, tailor processes to client needs, and validate configurations through QA/end-user testing. I’m known for clear communication, proactive issue escalation, and client satisfaction—partnering across Account Management, Sales, and Product Development to exceed expectations, improve deliverability and user experience, and strengthen long-term success.

Experience

Work history, roles, and key accomplishments

Implementation Manager

Wunderkind

Jan 2025 - Jan 2026 (1 year)

Managed end-to-end SaaS implementation projects, including planning, execution, monitoring, and closure for email and mobile programs. Led project communications, risk/issue management, account setup, and QA/end-user testing to ensure milestones and client expectations were met.

SaaS Implementation Project Management Email Marketing Mobile Marketing QA Testing Risk Management Stakeholder Management

Implementation Specialist

Listrak

Jan 2015 - Jan 2025 (10 years)

Managed full-cycle SaaS implementation projects, creating project plans and coordinating resources to meet milestones. Served as project lead with cross-functional communication, risk/issue oversight, account setup, triggered campaigns, and QA/end-user testing.

SaaS Implementation Project Management Email Marketing Mobile Marketing QA Testing Risk Management Stakeholder Management

Technical Account Manager

Harte Hanks

Jan 2013 - Jan 2015 (2 years)

Built, edited, tested, and launched email campaigns using Salesforce Marketing Cloud. Imported and managed mailing lists, configured personalization tokens and dynamic logic (AMPscript), created landing pages, and performed QA using Litmus and email spam validation tools.

Salesforce Marketing Cloud AmpScript Personalization Tokens Landing Pages Litmus Workflow Management FileZilla

E-Mail Marketing Specialist

Clipper Magazine

Jan 2002 - Jan 2012 (10 years)

Designed, revised, tested, and launched HTML email campaigns, ensuring compatibility across browsers and email clients. Built dynamic and trigger-based campaigns using Salesforce Marketing Cloud, and handled planning/scheduling, execution, and reporting on email marketing metrics.

HTML Email Design Dreamweaver Adobe Illustrator Photoshop Salesforce Marketing Cloud Trigger Based Marketing Planning And Scheduling