sarahi rodriguez

I am a dedicated customer service and administrative support professional with over six years of experience across healthcare, tech support, real estate, and legal industries. I have expertise in scheduling, insurance verification, client relations, and optimizing workflows to enhance efficiency and customer satisfaction. My background includes working for companies like Airbnb and Oclinicals, where I managed high-volume communications, resolved inquiries, and ensured seamless operations.

I am proficient in tools such as Zendesk, Freshdesk, and various CRM and scheduling platforms. My strong problem-solving, time management, and collaboration skills have allowed me to streamline processes, improve customer retention, and support business growth. Additionally, I have experience in sales, appointment setting, and executive assistance, including managing CEO calendars and email correspondence.

Currently pursuing a bachelor’s degree in marketing, I am passionate about customer experience, process optimization, and business development. My past entrepreneurial experience in running a successful online business further strengthens my ability to adapt, strategize, and drive results in competitive markets