Open to opportunities

David Archibald

@davidarchibald

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Administrative and customer service professional improving operations, compliance, and risk mitigation.

Trinidad and Tobago

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What I'm looking for

I’m looking for a role where I can use my administrative support and customer service strengths to improve processes, strengthen compliance, and reduce risk—while contributing to safety, accurate inventory, and continuous problem resolution.

I’m an achievement-driven professional with “over 10 years of experience” across administrative and customer service environments. I consistently demonstrate a solid work ethic while analyzing processes to spot deficiencies and implement corrective action plans that support compliance and reduce risk.

In customer-facing roles, I’ve earned results through “communication skills, interpersonal skills, problem-solving, and friendliness.” I maintain a strong focus on customer satisfaction and handle queries and discrepancies quickly and professionally.

On the operations side, I’ve improved how teams run day-to-day work—“increased overall office organization by administering an efficient system,” optimized inventory control procedures to reduce lead times, and reorganized stock room layouts to improve cycle counts and increase volume merchandise. I’m also experienced with workflow processes, daily productivity monitoring, and maintaining accurate inventory records and controls.

I bring hands-on reliability as well: I’ve executed general maintenance, completed preventative maintenance to minimize downtime, and troubleshooted equipment to complete repairs quickly. Across warehouse and facility settings, I’ve followed OSHA regulations and practiced safety at all times.

Experience

Work history, roles, and key accomplishments

Handyman

Ministry of Social Development

Apr 2021 - Jul 2021 (3 months)

Collaborated with coworkers to maintain and upgrade building systems, improving maintenance quality and productivity. Performed preventative maintenance and equipment troubleshooting to minimize downtime and restore functionality quickly.

Safety Compliance Team Collaboration General Maintenance

Warehouse Attendant

Maraj Air Condition

Jul 2019 - Sep 2019 (2 months)

Monitored sales and productivity performance and implemented initiatives to achieve set goals consistently. Optimized inventory control to reduce lead times, reorganized the stockroom to improve cycle counts and merchandise volume, and followed OSHA regulations.

Inventory Control Cycle Counts OSHA Sales Performance

Forecourt Attendant

NP Service Station

Mar 2018 - Feb 2019 (11 months)

Delivered customer-focused service with strong accountability and quick resolution of customer issues and discrepancies. Built workflow processes and inventory record controls to monitor daily productivity and mitigate risk.

Customer Service Workflow Management Inventory Risk Mitigation

Retained Trainee

Civilian Conservation Corps

Mar 2016 - Sep 2016 (6 months)

Achieved organizational goals while maintaining a clean work area and consistently receiving management commendations. Met management requests on time and supported problem resolution to help deliver program outcomes.

Workplace Safety Teamwork Time Management

General Worker

Bermudez Biscuits Limited

Sep 2014 - Apr 2015 (7 months)

Maintained a safe working environment by implementing safety standards and upholding quality requirements. Calibrated machines for productivity, inspected final products for compliance, and controlled inventory to keep products fully organized.

Safety & Standards Quality Control Compliance Monitoring Inventory Control Productivity Maintenance

Warehouse Attendant

Cadel Training Limited

Sep 2013 - Mar 2015 (1 year 6 months)

Ensured low stock levels were corrected immediately and supported a team-oriented environment with ongoing management commendations. Developed and implemented improved procedures and maintained zero hazards through proactive warehouse cleanliness and organization.

Warehouse Organization Team Collaboration Risk Prevention

Loader

Blue Waters Limited

Jul 2012 - Nov 2012 (4 months)

Loaded packages onto pallets and trucks to meet delivery targets and supported warehouse stocking on single and double deep racking systems. Maintained strict regulatory compliance to achieve zero safety incidents and collaborated with management to meet inventory goals.

Safety Compliance Inventory Goal Support Delivery Operations

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West Bees Supermarket

Jan 2012 - Apr 2012 (3 months)

Efficiently packed customer groceries while maximizing bag space and ensuring customer satisfaction. Supported smooth checkout operations by replenishing bag supplies and retrieving carts, serving hundreds of customers professionally each day.

Customer Service Packing Bagging Operations Checkout Support Customer Satisfaction Inventory Bags Replenishment Time Management Professional communication