Genelle Tamara Fortune
@genelletamarafortune
Retail operations and customer service professional improving logistics, sales, and office processes.
Trinidad and TobagoWhat I'm looking for
I’m a retail operations and customer service professional with experience across logistics, sales, and office support. I’ve worked as a “logistics Officer,” “Sales Clerk,” “Customer Representative,” and “CSR,” building strong service and problem-solving habits.
Most recently, I was a “Supervisor” in a “Retail Warehouse (2022),” backed by “Supervery Management (2025)” training and “Health and Safety” / “Fire Watch” coursework. I bring hands-on operations support, conflict management, and MS Office competency to help teams run smoothly and serve customers well.
Experience
Work history, roles, and key accomplishments
Retail Warehouse Supervisor
Persad’s The Food King
Jan 2020 - Jan 2022 (2 years)
Supervised retail warehouse operations at Persad’s The Food King from 2020 to 2022, overseeing day-to-day warehouse support work.
Sentry Clerk
Umbrella Security Services
Mar 2017 - Jun 2017 (3 months)
Held the role of Sentry Clerk at Umbrella Security Services from March to June 2017, supporting day-to-day security and front-line duties.
Sales Clerk Representative
Metro PCS
Jan 2015 - Jan 2016 (1 year)
Served as a Customer Representative for Metro PCS, assisting customers and supporting sales and service activities from 2015–2016.
Logistics Officer
Civilian Conservation Corps
Jan 2012 - Jan 2013 (1 year)
Worked as a Logistics Officer for the Civilian Conservation Corps, supporting logistics-related operations during 2012–2013.
Decorator and Office Clerk
JB&J’s Catering Service
Worked as a Decorator and Office Clerk at JB&J’s Catering Service, supporting event set-up and administrative office tasks.
Education
Degrees, certifications, and relevant coursework
Gopee's British Courses
SPA Graphics Design & Management
2024 - 2025
Completed SPA Graphics Designs/Pre-Press and management courses (2024–2025), including conflict resolution, conflict management, sales and marketing, strategic management, operations management, and supervision management (2025).
OSHES Limited
Fire Watch / Occupational Safety
2020 -
Completed Fire Watch training with OSHES Limited in 2020.
UWI (Open Campus)
Health and Safety
2018 -
Completed Health and Safety training via UWI Open Campus in 2018.
COSTAATT
2011 -
Attended COSTAATT in 2011.
Civilian Conservation Corps
Computer Repairs & Microsoft Office/Adobe
2011 -
Grade: Introduction to Computer Repairs: B; Microsoft Office Specialist: A; Adobe Photoshop: B
Completed 2011 courses including Introduction to Computer Repairs (B), Microsoft Office Specialist (A), and Adobe Photoshop (B).
St Joseph Collage
2008 - 2010
Attended St Joseph Collage from 2008 to 2010.
Sangre Grande Junior Secondary
2005 - 2008
Completed junior secondary education at Sangre Grande Junior Secondary (2005–2008).
Availability
Location
Trinidad and TobagoAuthorized to work in
Job categories
Skills
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