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Kimberly Villaruel

@kimberlyvillaruel

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Detail-oriented administrative professional skilled in inventory, tender support, and office management.

Trinidad and Tobago

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What I'm looking for

I am seeking an administrative role where I can apply inventory and contract support expertise, work within a collaborative team, and grow through responsibilities that improve operational efficiency.

I am an administrative professional with hands-on experience in inventory management, tender and contract support, and office operations at ZNS Construction Company Limited. I maintain accurate physical and digital records, conduct audits, reconcile discrepancies, and produce actionable inventory reports to support operational continuity.

My background includes customer-facing roles where I developed strong communication, problem-solving, and customer service skills, handling orders, complaints, and transactional processes with empathy and professionalism. I also served as a classroom assistant, creating lesson plans and providing one-on-one tutoring to support student learning.

I hold multiple professional certificates in supervisory management, human resource management, business operations management, medical administrative assistance, first aid/CPR, and computer literacy, demonstrating a commitment to continuous learning and cross-functional capability.

I bring meticulous attention to detail, discretion with sensitive information, calendar and file management expertise, and adaptability to evolving workplace demands. I seek to contribute reliable administrative support that increases efficiency and supports organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

ZNS Construction Company Limited

May 2021 - Present (4 years 6 months)

Managed tool, equipment, and material inventories, conducting cycle counts and audits to reconcile discrepancies and optimize stock levels; supported tender preparation and contract administration to ensure timely submissions and compliance.

Inventory Management Microsoft Office Record keeping Audit Reporting

Classroom Assistant

On-the-Job Training Programme

Aug 2018 - Apr 2021 (2 years 8 months)

Developed and implemented lesson plans, supervised student behavior, and provided one-on-one tutoring to improve student performance and supported collection strategies that increased recovery rates by 10%.

Lesson planning Tutoring Classroom Management Student supervision Communication

Customer Service Representative

iQor

Oct 2017 - Jun 2018 (8 months)

Processed orders, managed subscriptions and payments, and resolved customer complaints to maintain satisfaction and loyalty while providing accurate order status and product information.

Customer Service Order Processing Product Knowledge Payments Communication CRM

Customer Service Associate

D Crave Restaurant

Jan 2017 - Sep 2017 (8 months)

Maintained front-of-house operations, managed inventory and cash transactions, upheld food safety standards, and assisted kitchen staff during peak periods to ensure smooth service delivery.

Customer Service Inventory Management Cash Handling Food Safety POS

Education

Degrees, certifications, and relevant coursework

Emergency Training Institute of Trinidad and Tobago

Emergency Medical Technician Certificate, Emergency Medical Services

2025 -

Enrolled in Emergency Medical Technician training beginning October 2025.

Nova Lux Training Institute

Professional Certificates, Management

2025 - 2025

Completed certificate programs in Supervisory Management, Human Resource Management, and Business Operations Management in April 2025.

Southern Caribbean Conference of S.D.A

First Aid, Trauma, CPR and Home Nursing Certificate, First Aid and Nursing

2024 - 2024

Completed First Aid, Trauma, CPR and Home Nursing certificate in January 2024.

Synergy Training Institute

Medical Administrative Assistant Certificate, Medical Administration

2022 - 2022

Completed a Medical Administrative Assistant certificate in March 2022.

College of Science, Technology & Applied Arts of Trinidad and Tobago (COSTAATT)

Computer Literacy Certificate, Computer Literacy

2018 - 2018

Completed a Computer Literacy certificate in August 2018.

St. Augustine Girls' High School

High School Diploma, Secondary Education

2011 - 2016

Completed secondary education with coursework in Principles of Business, English A, Human and Social Biology, and other subjects between 2011 and 2016.