David Alberto Londoño Estrada

I’m a bilingual professional with extensive experience providing customer service to international clients in English and Spanish. I’m recognized for excellent communication skills, patience, and the ability to resolve inquiries while maintaining a positive, professional attitude.

Most recently as a Professional Bilingual Agent at Monopolio Inmobiliario S.A.S, I supported international clients with recruitment support, problem resolution, appointment scheduling, and sales assistance—always guiding people through clear next steps. Previously at IQOR S.A.S., I handled customer inquiries and provided support via phone and email, while participating in the hiring process for Walmart.

Beyond my day-to-day support work, I focus on intercultural communication, task prioritization, and calm decision-making under pressure. I enjoy dynamic environments where I can learn fast, communicate effectively, and keep client interactions smooth from first contact to resolution.