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Dave User

@daveuser10

Operations and administration professional at Furn Fix Dynamics Pty Ltd, managing daily operations, customer accounts, invoicing, and workflow improvements.

South Africa

Message

What I'm looking for

I'm looking for a remote role where I can use my administration, information processing, customer service, and operations experience to support business growth and deliver reliable online support.

At Furn Fix Dynamics Pty Ltd, I manage daily operations and business processes, prepare invoices and reports, and maintain customer communication and account relationships.

I also handle sales enquiries, negotiate service solutions, and manage purchasing, suppliers, and operational records.

As Assistant Service Manager at Motani Lounge, I managed customer service activities and team operations, responding to customer needs and resolving service issues.

Earlier, as Office Administrator at Fossil Design and Upholstery, I managed office documentation, updated records, prepared reports, and supported daily operations. I hold a Technician Certificate in Information Processing from City & Guilds of London.

Experience

Work history, roles, and key accomplishments

Current

Director of Operations

Current

Furn Fix Dynamics Pty Ltd

Jan 2017 - Present (9 years 9 months)

Managed daily operations and business processes, including invoicing, customer communication, sales support, purchasing, and staff coordination. Improved workflow processes to increase efficiency.

Operations Management Invoicing Client Relations Sales Support Purchasing Staff Coordination Process Improvement Microsoft Office Google Workspace

Assistant Service Manager

Motani Lounge

Jan 2010 - Dec 2016 (6 years 11 months)

Managed customer service activities and team operations, resolved service issues, and maintained records and operational reports. Coordinated staff performance and service delivery.

Customer Service Team Coordination Record keeping Scheduling Budget Management Administrative Support

Office Administrator

Fossil Design and Upholstery

Jan 2005 - Dec 2009 (4 years 11 months)

Managed office administration and documentation, updated records, prepared reports and business correspondence, and supported daily office operations.

Office Administration Document Management Record keeping Report Preparation Client Communication