Sithokozile Nomnga
@sithokozilenomnga
I keep administrative operations organised through accurate records, scheduling, client support, and data capture.
What I'm looking for
I'm currently supporting clients and daily office operations at Legasi Funerals, where I manage records, schedules, business communications, reports, policy-related processes, loan applications, and claims.
Across administrator roles at Holistic Counselling and Waste Group, I've maintained filing systems, captured data, prepared reports, coordinated appointments, and provided professional client support.
I've also supervised operations at Ikusalethu, coordinating workers across sites, monitoring daily performance, supporting payroll administration, and communicating with team leaders. My contact centre and customer-service experience has strengthened my ability to assist customers respectfully and record feedback accurately.
With more than 10 years of administration, customer service, and operational support experience, I work independently, manage multiple responsibilities, and adapt quickly to new systems. I'm comfortable using Microsoft Word, Excel, and PowerPoint in remote or international work environments.
Experience
Work history, roles, and key accomplishments
Administrator
Legasi Funerals
Aug 2024 - Present (2 years)
Welcome and assist clients in a professional and respectful manner. Manage administrative records, filing, documentation, schedules, and communications while supporting policy-related processes and general office operations.
Education
Degrees, certifications, and relevant coursework
Harambe SA Youth
Certificate, Behaviour at Work
2024 - 2024
Completed a Certificate in Behaviour at Work through Harambe SA Youth in 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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