Alexandra Kwinda

I am a detail-oriented administrative and customer support professional with over four years of combined experience in corporate administration, property documentation management, and high-volume customer service.

At Motus Head Office I verified supplier compliance documentation, maintained SharePoint filing systems, and supported property management processes while ensuring adherence to company policies and legal requirements.

As a freelance Customer Support & Inbound Operations Specialist on Upwork, I managed inbound leads across email and chat, maintained clean CRM data, supported client onboarding, and adjusted messaging to improve clarity and conversion.

Previously in hospitality, I delivered excellent service in fast-paced environments, handled customer issues professionally, and collaborated with teams to meet operational goals. I seek a role where I can contribute to operational excellence, client satisfaction, and efficient internal processes.