Dashnelle Dorce
@dashnelledorce
Entry-level sales professional skilled in prospecting, CRM use, and client relationship building.
What I'm looking for
I am a motivated, entry-level sales professional with a strong background in customer service and client relationship management. I completed a Career Tech Sales Program with hands-on training in prospecting, CRM utilization, and solution-based selling.
In customer-facing roles I managed inbound and outbound communications, resolved account and billing issues, and maintained accurate records to ensure follow-through and satisfaction. I have experience supervising care teams, budgeting for unit supplies, and organizing activities tailored to clients' needs.
I am organized, coachable, and eager to grow in technology sales; I excel at outbound outreach, quickly building rapport, and qualifying leads through the early stages of the sales funnel. I am open to relocation for the right opportunity and committed to contributing to team and revenue growth.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Star Group
Nov 2024 - Sep 2025 (10 months)
Managed inbound and outbound calls and emails to resolve account inquiries and billing issues, maintaining accurate interaction records and follow-ups to improve customer satisfaction.
Memory Care Supervisor
The Regency
Dec 2021 - Aug 2022 (8 months)
Oversaw budgeting and supply management for the Memory Care unit and organized resident activities while building trusting relationships and maintaining accurate care documentation.
Home Health Aide
Serene Home Nursing Agency
Jun 2014 - Dec 2021 (7 years 6 months)
Provided personal care and daily living assistance, monitored clients' health conditions, and maintained safe home environments to support patient well-being.
Education
Degrees, certifications, and relevant coursework
SUNY Delhi
Associate of Science, Hospitality Management
Associate of Science in Hospitality Management focusing on hospitality operations and service management.
Elmont Memorial High School
High School Diploma, High School
High School Diploma with general secondary education completion.
CourseCareers
Career Tech Sales Program, Sales
Completed Career Tech Sales Program with practical training in prospecting, CRM use, and solution-based selling.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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