Dashanti Funches

Provided remote support services to assigned clients, managing inbound and outbound communications and documenting interactions. Met remote productivity, quality, and attendance metrics while collaborating with supervisors and team members to resolve issues.

Provided customer service by taking orders, handling payments, and addressing customer needs. Prepared food according to company standards and maintained cleanliness while following food safety and sanitation policies.

Provided inbound customer support to members regarding healthcare benefits, eligibility, and account information. Documented calls, updated member records, and followed HIPAA and company compliance standards while meeting remote call quality and performance metrics.

Prepared sandwiches and food items to customer orders and company standards while providing courteous service in a high-volume setting. Operated a cash register, maintained cleanliness of food preparation areas and equipment, and followed food safety and health guidelines.

Delivered customer service by taking orders and ensuring a positive guest experience. Prepared food and frozen treats, handled cash transactions, maintained cleanliness, and followed food safety and sanitation policies during high-volume periods.

Provided prompt, courteous service in a high-volume drive-in environment by taking and delivering accurate orders. Prepared food and beverages to quality and safety standards, handled cash transactions, and maintained cleanliness while working with team members to serve customers efficiently.