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Namyra Allen

@namyraallen

I am a customer contact representative improving satisfaction with strong communication, POS, and problem-solving.

United States
Message

What I'm looking for

I seek a frontline customer-service role in a fast-paced, team-oriented company where I can apply POS, communication, and problem-solving skills to improve customer satisfaction and grow professionally.

I am a customer contact representative with over two years of hands-on experience in fast-paced hospitality and retail settings, focused on delivering exceptional customer service.

I have a track record of streamlining order processes and checkout procedures to reduce wait times and improve table turnover, contributing to measurable increases in sales and repeat business. I maintained accurate cash handling and POS operations while collaborating with kitchen and floor teams to ensure timely, high-quality service.

I am committed to using my communication, multitasking, and problem-solving skills to create welcoming customer experiences and support team efficiency; I seek opportunities to grow within a customer-facing role.

Experience

Work history, roles, and key accomplishments

FC

Cashier

Fords Food Center

Jan 2023 - Nov 2024 (1 year 10 months)

Processed customer transactions efficiently to improve checkout speed and overall satisfaction; maintained accurate cash drawer balances through diligent reconciliation to protect financial integrity.

Education

Degrees, certifications, and relevant coursework

FS

Franklin Parish High School

High School Diploma, High School

2021 - 2024

Completed High School Diploma at Franklin Parish High School, graduating in 2024.

Tech stack

Software and tools used professionally

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