Namyra Allen
@namyraallen
I am a customer contact representative improving satisfaction with strong communication, POS, and problem-solving.
What I'm looking for
I am a customer contact representative with over two years of hands-on experience in fast-paced hospitality and retail settings, focused on delivering exceptional customer service.
I have a track record of streamlining order processes and checkout procedures to reduce wait times and improve table turnover, contributing to measurable increases in sales and repeat business. I maintained accurate cash handling and POS operations while collaborating with kitchen and floor teams to ensure timely, high-quality service.
I am committed to using my communication, multitasking, and problem-solving skills to create welcoming customer experiences and support team efficiency; I seek opportunities to grow within a customer-facing role.
Experience
Work history, roles, and key accomplishments
Carhop
Sonic Drive-In
May 2025 - Present (4 months)
Provided excellent customer service and streamlined order delivery processes to reduce wait times; implemented a customer feedback system that generated actionable insights and improved sales.
Server
Red Lobster
Sep 2024 - Jan 2025 (4 months)
Delivered exceptional customer service, streamlining order processing to reduce wait times and improve table turnover; coordinated with kitchen staff to enhance guest satisfaction and repeat visits.
Cashier
Fords Food Center
Jan 2023 - Nov 2024 (1 year 10 months)
Processed customer transactions efficiently to improve checkout speed and overall satisfaction; maintained accurate cash drawer balances through diligent reconciliation to protect financial integrity.
Education
Degrees, certifications, and relevant coursework
Franklin Parish High School
High School Diploma, High School
2021 - 2024
Completed High School Diploma at Franklin Parish High School, graduating in 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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