Open to opportunities

Keiosha Davis

@keioshadavis

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Dedicated customer service professional with diverse industry experience.

United States

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What I'm looking for

I am looking for a role that values customer engagement and offers growth opportunities.

I am a dedicated customer service professional with extensive experience across various industries, including retail and food service. My journey has equipped me with strong interpersonal skills, enabling me to engage effectively with customers and provide exceptional service. I take pride in my ability to create positive experiences, whether assisting customers at Home Depot or managing food production at Panera Bread.

Throughout my career, I have consistently demonstrated a commitment to maintaining high standards of cleanliness and safety in food handling, as evidenced by my roles at Sodexo and Shakey's Pizza Place. My attention to detail and adherence to regulations have not only ensured compliance but also contributed to customer satisfaction. I am eager to bring my skills and passion for service to a new opportunity where I can continue to grow and make a positive impact.

Experience

Work history, roles, and key accomplishments

Lot Associate

Home Depot

Jun 2022 - Present (2 years 11 months)

Assisted customers with vehicle loading and maintained store entrance, ensuring cart availability. Provided high-level customer service as a primary point of contact, fostering customer loyalty.

Customer Service Vehicle Loading

Team Member

Panera Bread

Apr 2022 - Present (3 years 1 month)

Managed food production and inventory, stocking prepped food and low items. Ensured cleanliness and sanitation of restaurant areas, adhering to ServSafe regulations.

Inventory Management Customer Orders

Dishwasher/Food Service Worker

Sodexo

Jan 2022 - Present (3 years 4 months)

Assisted in food setup and serving within a chow hall, ensuring compliance with service standards. Responsible for cleaning and sanitizing equipment and workstations, adhering to Sodexo and regulatory rules.

Food Service Equipment Inventory Management

Drive-Thru Cashier

Taco Bell

Oct 2021 - Present (3 years 7 months)

Greeted customers and processed orders, handling various payment methods. Prepared drinks and bagged condiments, ensuring customer satisfaction.

Customer Service Order Processing Payment Processing Drive Thru Operations

Freight/Cashier

Home Depot

Jan 2020 - Present (5 years 4 months)

Unloaded semi-trucks and organized freight by department using pallet jacks and carts. Processed customer transactions accurately as a cashier, handling various payment types.

Freight Processing Cashiering Inventory Management Customer Engagement

Dishwasher

Shakey’s Pizza Place

Jul 2019 - Present (5 years 10 months)

Performed opening and closing procedures for the BOH station, preparing and cooking food according to guidelines. Maintained a clean and sanitary food preparation area, ensuring proper storage and rotation of food products.

Inventory Management

Customer Service Representative

TTEC Call Center

Dec 2017 - Present (7 years 5 months)

Conferred with customers by telephone to provide product information and resolve complaints. Maintained detailed records of customer interactions and ensured appropriate changes were made.

Customer Service Call Center Operations Data Entry Problem Solving Customer Retention Sales

Team Member

Chic-Fil-A

Apr 2017 - Present (8 years 1 month)

Inspected and cleaned food preparation areas to ensure safe and sanitary practices, adhering to ServSafe standards. Managed food freshness and stock rotation, while taking and relaying customer orders.

Inventory Management Customer Service Order Taking

Stocker/Grocery Associate

Kroger Grocery Store

Feb 2017 - Present (8 years 3 months)

Answered customer questions about merchandise and advised on selections. Processed transactions at checkout, stocking shelves and managing inventory.

Customer Service Cashiering Inventory Management Merchandise Stocking Sales

Volunteer

Entertainment PC

Jan 2013 - Present (12 years 4 months)

Assisted customers with purchases and helped prepare finance forms. Operated cash register for transactions and managed inventory.

Data Entry Cash Register Inventory Management Sales Support

Education

Degrees, certifications, and relevant coursework

Pima Medical Institute

Certificate, Veterinary Assistant

Grade: 3.5

Completed a comprehensive program to become a Veterinary Assistant, gaining essential skills and knowledge in animal care. Achieved a GPA of 3.5 upon graduation.