Daryl Adams

Identified coverage gaps and wrote commercial property, inland marine, floater, and ag policies, producing $90,000 in new premium in 90 days. Moved 30 open claims forward by gathering documentation for client files.

Ranked in the top 10% of property adjusters company-wide on customer satisfaction and performance KPIs. Managed caseloads of 40–45 property and about 50 auto claims, handling each from first contact through final settlement.

Boosted new policy sales by 27% while reducing non-renewals from 20% to under 8% in six months. Shortened claim cycle times by completing preliminary field work and documentation uploads for adjusters.

Advised commercial and residential property owners on complex structural damage and large-loss claims. Reconciled carrier scopes of loss with contractor estimates and delivered restoration projects from start to finish.

Managed a desk inventory of 60+ open property claims with personal settlement authority of $35,000, consistently making first contact within 24 hours. Served as SME for boat and farm/ranch claims and referred 10–12% of claims to subrogation and SIU.

Served as Acting Claims Supervisor for independent adjusters during back-to-back Hurricanes Laura and Delta, managing remote onboarding and auditing field files. Completed 1,600+ inspections in two years with a 5.1-day average from assignment to completion.

Carried 60+ open CAT claims at a time and completed 1,200–1,300 field inspections per year nationwide. Investigated cause of loss, collaborated with re-inspection teams, and negotiated settlements with contractors and insureds.

Bachelor of Science in Agricultural Education with a minor in Agricultural Business and Economics.

Completed Xactimate Level 1 and Level 2 certifications.