At USAA, I manage moderate-to-complex property claims for CAT-coded storm events, investigating damage through insureds, third parties, weather reports, and other external sources. I identify coverage concerns, apply policies and endorsements, and maintain thorough claim documentation.
I've progressed through Property Adjuster roles and previously handled total-loss auto claims, including multistate compliance, salvage recovery, and title processing. I use estimating and virtual inspection platforms to prepare estimates and resolve claims with policyholders, contractors, vendors, and business partners.
