At Allstate Insurance Company, I investigated, negotiated, and settled 2,000+ catastrophe claims while averaging 5.23 closures per day and maintaining accuracy and compliance. I also prepared Xactimate repair estimates reflecting regional construction types and methods.
At Farmers Insurance, I resolved property claims through investigation and file resolution, established reserves, and negotiated settlements. I also served as a Spanish and Portuguese translator for customers.
At MetLife, I moved property claims from initial review through estimating, negotiation, and closure. I used Xactimate, replacement-cost research, and contractor data to estimate losses and supported team capacity by assisting with other adjusters’ inventories.
Before my claims roles, I ran a residential and commercial construction business, handling project bidding, estimating, contract negotiation, purchasing, and supervision. I communicate in English, Portuguese, and Spanish.
